Telecom Billing and Optimization Specialist

Greetings from Infosys BPM Ltd.,

We are hiring for Senior Process Executive (Telecom Expense Management)- Bangalore

Please find below Job Description for your reference :

• Job Location : Bangalore
• Work Mode : Work from office
• Qualification : Minimum of bachelor's degree.
• Designation : Senior Process Executive.
• Experience : 1-2 Years
• Shift : Night Shifts
• Notice Period : Looking for Immediate Joining Or 15 Days

Note :

Candidate should have the hands-on experience on Mobility, Order management / Telecom Expense management+ Mobility (MACD / ICMD), Catalog management.

About Role :

TEMS L2 / L3 Analyst is responsible for managing Mobility telecom expenses, optimizing usage, and supporting lifecycle operations including IMACD activities. The role also involves leveraging platforms like ServiceNow for workflow automation, managing Configuration Items (CI), service catalogs, vendor onboarding, and contract governance

Key Responsibilities :

Qualification :

i. Minimum of bachelor's degree.

ii. Minimum 1 year experience in one of the following areas related to Telecom Expense Management (TEM) :

and / or

iii. Possess strong data gathering skills.

iv. ServiceNow (ITSM, CMDB, Catalog Management)

v. Knowledge in TEM platforms (e.G., Tangoe, Calero, MDSL)

vi. Possess basic knowledge of telecom architecture, TEM process re-engineering activities and / or telecom accounts payables activities.

vii. Basic knowledge of various telecommunication products and services.

prefer previous experience with telecom contracts.

ix. Possess strong written and verbal communication skills. They should be comfortable in presenting ideas, articulating complex concepts clearly and effectively, and engaging in active discussions with team members and clients.

If interested, please share your Updated Resume with below details to cs.elakiyadhevi@infosys.com

Name :

Email & Mobile Number :

Graduation :

Date Of Birth :

Post-Graduation : (If applicable) :

Total experience :

Relevant experience :

Current / Previous Company name :

Current CTC :

Expected CTC :

Notice period :

Current location :

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd