Manager - Regulatory Affairs

ROLE SUMMARY

Ensure Regulatory compliances and handle Government Affairs

KEY DUTIES AND RESPONSIBILITIES

Legal expertise in Media & Entertainment industry. We prefer a person with experience in Broadcasting sector or who has worked with a Law firm handling Broadcasting issues.

Interact and be a bridge between Tata Play and TRAI, MIB, DoT, Industry bodies

Conversant with issues to meet and explain company’s position to various Regulatory Authorities- MIB, TRAI, DoT, WPC, NOCC and others

Responding to correspondences and queries from and to Regulatory Authorities – MIB, TRAI, WPC, NOCC and others

Ensuring timely and regulatory consistent response to MIB / TRAI Customer complaints and monitoring and managing the quality levels of the LPO handling these complaints

Researching and providing inputs on the various sectoral consultation papers issued by TRAI.

Interacting with relevant cross-function teams to obtain inputs for the response.

Manage workflow for consumer related grievances

Collaborate with several internal / external stakeholders and rapidly respond to all consumer grievances received

Analysis of regulatory data submitted to statutory authorities

Pro-active management of various statutory timelines and corresponding actions

Keen interest in identifying systemic / procedural inefficiencies and working with cross-function teams for the process change.

Identify process out-sourcing opportunities and thereafter interact with relevant internal teams for operationalizing the same

TECHNICAL COMPETENCIES

Good understanding of Media & Entertainment laws, Information Technology laws

Government & External Liaising

Ability to meet strict time-sensitive deadlines

Proficient with Microsoft words and excel

Excellent written and verbal communications and interpersonal skills

Managing heavy workflow independently

Good law firm experience

EDUCATION

B.A. LLB. with 6 yrs plus experience