Junior Analyst - Business Operations (Support) | Mumbai

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India.

For more details :   https : / / www.rentokil-pestcontrolindia.com

POSITION RESPONSIBILITIES / REQUIREMENTS :

The Analyst - Business Operations is responsible for working within the Application support team to ensure the issues reported to him are resolved within the time specified. The successful candidate will demonstrate accountability, flexibility and adaptability to handle multiple and changing priorities and be able to successfully collaborate with other teams and  stakeholders.

The person will report to the Manager - Application Support. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

GENERAL DUTIES & RESPONSIBILITIES

• Should be able to resolve the queries raised by the branches.
• Analyze business processes and requirements
• Create and maintain process documentation
• Conduct unit testing and troubleshooting

KEY DELIVERABLES

CORE COMPETENCIES

Requirements

EDUCATIONAL / OTHER REQUIREMENTS

Benefits

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.