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Chief of Staff
Chief of StaffTeertham • guwahati, assam, in
Chief of Staff

Chief of Staff

Teertham • guwahati, assam, in
1 day ago
Job description

Location :  Delhi-NCR

Role Type :  Full‑time, In‑office

Reports To :  CEO

Career Path :  Chief of Staff →  Chief Operating Officer (COO)

Educational Background :

  • MBA (Tier 1 / Tier 2)
  • B.Tech in Computer Science or allied fields  (strongly preferred)

Experience :

  • 3-5 years in :
  • Product management
  • Program / Project management
  • Founders’ Office / Chief of Staff roles
  • Startup operations
  • Consulting + product exposure
  • Experience working closely with founders / leadership
  • Experience owning end-to-end initiatives
  • Core Skills :

  • Structured thinking
  • Strong program management
  • Operational rigour
  • Product sensibility
  • Analytical decision-making
  • Excellent written + verbal communication
  • Stakeholder management
  • Ability to simplify complex problems
  • Role Summary :

    The  Chief of Staff (CoS) to the CEO  is the strategic, operational, and organisational engine behind Teertham.

    This role is designed  explicitly as a COO‑track position , where the candidate spends 12–24 months deeply embedded in all business functions, mastering execution, systems, and leadership before taking over the entire operations charter.

    The CoS will :

  • Drive execution across Sales, Ops, Product, Tech, BD, Digital, Brand & CX
  • Convert CEO’s vision into measurable outcomes
  • Build systems, processes, dashboards, and operational excellence foundations
  • Solve cross-team dependencies and unblock execution
  • Step into leadership gaps until permanently filled
  • Scale the business towards operational maturity and profitability
  • Become the CEO’s single-most trusted operating partner
  • Responsibilities :

    1. Strategic Execution (CEO Enablement)

  • Turn CEO priorities into structured plans with owners, deadlines, and KPIs
  • Track execution across the company and ensure timeline discipline
  • Preempt risks and escalate only after solutions are attempted
  • Act as the CEO’s “second brain” for decision-making and clarity
  • Own high-importance projects end-to-end
  • 2. Cross-Functional Company Leadership

    You will coordinate and align all major org functions and themselves Head few important functions

  • Revenue - Sales, BD, Marketing & Brand
  • Operations - CS Ops, Logistics
  • Product – Product, Tech & Analytics
  • Shared – HR, & Finance
  • 3. Operational Excellence & SOP Building

  • Build new SOPs across departments
  • Strengthen cross-department workflows
  • Build dashboards for real-time visibility
  • Implement SLA discipline across Sales, Ops, Delivery, Acharyas
  • Automate manual processes wherever possible
  • Introduce org-wide rituals, cadences, and review cycles.
  • 4. Product + Ops Integration (CoO-track skill)

    CoS will learn to build systems thinking across :

  • workflows
  • operational automation
  • resource allocation
  • data-led forecasting
  • business scaling
  • customer experience design
  • 5. Data, Reporting & Business Intelligence

  • Build daily / weekly / monthly business reports
  • Track top-line + unit economics + quality metrics
  • Run RCA (root cause analysis) on operational failures
  • Recommend improvements backed by data
  • Present insights to CEO for decision-making
  • 6. Special Projects Leadership

    Examples :

  • City expansion
  • New product line launches
  • Vendor ecosystem development
  • Tech infrastructure upgrades
  • Operational automation initiatives
  • Hiring key leadership roles
  • Create a job alert for this search

    Chief Of Staff • guwahati, assam, in

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