Application Advisor – Australia

About us :

Study Reach is a B2B SaaS-based marketplace in the international student recruitment sector. Our platform facilitates seamless connections and transactions between educational institutions and recruitment agents, guaranteeing the ideal student placement for their specific requirements.

Founded in 2022 in Australia, Study Reach is a simplified applications admission platform driving the growth of international student recruitment across global study destinations, including the USA, UK, Australia, Europe, Canada, Ireland, and New Zealand.

Our mission is to give students access to world-class international education no matter where they are. As a global leader in international education, we are proud to enable world-class student experiences all around the world.

Note- Study Reach is a sister concern company by AECC Global- Purpose of Application Advisor Australia

The Application Advisor Australia is responsible for managing the Application processes for Australian Universities and their relevant procedures to deliver a customer-focused service to our recruitment partners, universities, & institutions.

Key Responsibilities :

• Collect the documents from students and process data / applications to admissions for all the applicants.
• Processing activities that may include but are not limited to quality checks and processing of applications to institutions, identifying case problems, and verification.
• Oversee the completion of all relevant forms, checklists, and supporting documents and ensure that all the information provided by the student is accurate and correct by verifying all documents.
• Make sure to provide reliable, friendly, and sincere customer service to all internal and external clients with a focus on professional, accurate, and timely responses.
• Maintaining a deep understanding of platform updates, new offerings, and admissions processes.
• At a certain time, may be required to train staff to enhance their understanding of admission processes to help them fulfill their roles to a high level.
• Performs any other duties as assigned from time to time by the Manager.
• Accurately maintain databases, organize, and maintain files and records, electronic and physical.

About You :

Experience Required :

Personal Attributes :

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