RL - Consumers : Sales Manager - Personal Loan - DSA

Sales Manager PL DSA - CONSUMER LOANS, RETAIL LENDING

About the Business Group :

The Consumer Loan department is a part of Retail Lending business of the bank andoffers Personal loans and Education Loans to all categories of customers Pan India.

About the Role :

Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction.It requires strategic planning and execution to boost revenue, grow the portfolio, and maintain risk and compliance.

Details of the Role :

Department

Retail Lending

Grade

AM / DM / M

Sub-Department

RL- Consumer Loans

Reporting (Business)

SM / AVP

Location

Mumbai

Reporting (Matrix)

Key Responsibilities :

• Business Goals & Profitability

Responsible for driving the P&L of Personal Loans

Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure.

Develop and enhance new and existing channels of sales, such as DSA

Oversee a fulfilling customer journey leading to customer delight and making the Bank the partner of choice.

Collaborate with cross-functional partners to drive business results

Role Requirements : Qualification :

Role Proficiencies :

Skills Required

Channel Development