Talent.com
Presales - Tele Calling - Contractual
Presales - Tele Calling - ContractualLivspace • Kolkata, IN
Presales - Tele Calling - Contractual

Presales - Tele Calling - Contractual

Livspace • Kolkata, IN
19 days ago
Job description

JOB DESCRIPTION

  • Make outgoing calls to potential customers to schedule high quality leads for sales.
  • Identify customers needs, clarify information, research every issue, and provide solutions and / or alternatives.
  • Seize opportunities to upsell services when they arise.
  • Follow up with potential customers in a timely manner if necessary.
  • Manage a large number of outbound calls in a timely manner.
  • Document all call information in the CRM according to standard operating procedures.
  • Meet personal / team qualitative and quantitative targets.
  • Possess strong knowledge of Livspace services to identify customer needs when qualifying them.
  • Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or service increase customer satisfaction and revenue
  • Apply a superlative customer experience attitude on all interactions. Be able to establish a positive rapport and create brand awareness.
  • Schedule Experience Centre visits with our design team as per defined process.
  • Follow-up with internal stakeholders to ensure that appropriate action has been taken on customer requests and complaints.
  • Make reminder calls to customers & schedule appointments, ensuring that the calls happen as per scheduled time.
  • Keeping records of customer interactions and different transactions, recording details of comments, inquiries & complaints.
  • Communicate effectively and professionally in all forms of communication with internal and external customers.

EXPERTISE AND QUALIFICATIONS

  • A graduate in any stream (10+2+3 regular education)
  • 0-1 yrs of relevant experience in Telesales, Inside sales or similar
  • 6 days working , Monday will be weekly off
  • Familiar with CRM & cloud telephony systems and practices
  • Customer focussed and adaptable to different personality types
  • Have the ability to multitask, set priorities and manage time effectively
  • Possess previous experience in a call centre dealing with Indian consumers.
  • Superior listening, verbal, and written communication skills
  • Proficient in spoken English with proper grammar & fluency
  • Language prerequisites : English -Hindi, English - Marathi , English - Kannada , English - Telugu / Tamil
  • Create a job alert for this search

    Contractual • Kolkata, IN

    Related jobs
    TELE Caller

    TELE Caller

    Confidential • Kolkata, India
    Fox Global Technologies BPO, established in 2015, is a leading outsourcing provider specializing in customer support, live chat, and lead generation services for businesses in the US markets.The co...Show more
    Last updated: 19 days ago • Promoted
    Tele Caller

    Tele Caller

    Confidential • Kolkata, India
    Sahaj Retail Ltd is committed to bridging the digital divide between urban and rural India under the flagship of the NeGP of the Government of India. The company aims to provide various online servi...Show more
    Last updated: 25 days ago • Promoted
    International Outbound Telesales Caller

    International Outbound Telesales Caller

    Confidential • Kolkata, India
    Job Title : Tele Sales Caller – ELD Telematics Campaign(Night Shift).We're hiring motivated Tele Sales Callers for outbound international B2B calls to US and Canada clients.Initiate and manage outbo...Show more
    Last updated: 25 days ago • Promoted
    Senior - Financial Transactions Transfer Pricing, Kolkata

    Senior - Financial Transactions Transfer Pricing, Kolkata

    KPMG • Kolkata, West Bengal, India
    The KPMG Global Services (KGS) Tax is a diverse team spread across multiple cities in India.We provide tax and compliance services to KPMG Firms globally. Our core services include Business Tax, Glo...Show more
    Last updated: 30+ days ago • Promoted
    International Voice Operations Lead

    International Voice Operations Lead

    TP • Kolkata, Republic Of India, IN
    We’re Hiring : Team Leader – Operations.Drive team performance and manage escalations.Prepare and publish performance reports (Daily / Weekly / Monthly). Collaborate with cross-functional teams for proce...Show more
    Last updated: 6 days ago • Promoted
    Investor Relations Specialist (Voice Process)

    Investor Relations Specialist (Voice Process)

    Talentoj • Kolkata, Republic Of India, IN
    Wint Wealth is a fast-growing fintech startup making high-yield debt products accessible to retail investors.We empower investors with safe, transparent, and regulated opportunities beyond traditio...Show more
    Last updated: 30+ days ago • Promoted
    TELECALLER SALES

    TELECALLER SALES

    Confidential • Kolkata, Delhi NCR
    Perpetuity Capital is looking for TELECALLER SALES to join our dynamic team and embark on a rewarding career journey.A telecaller is a customer service representative who contacts customers over th...Show more
    Last updated: 25 days ago • Promoted
    Telecaller Outbound

    Telecaller Outbound

    Confidential • Kolkata, India
    STAR MEDIA NETWORK PRIVATE LIMITED is a leading media organization committed to creating innovative and high-quality content across various platforms. With expertise in television production, digita...Show more
    Last updated: 14 days ago • Promoted
    Female Telecaller

    Female Telecaller

    IEMA Research & Development Pvt. Ltd. - IEMLabs • Kolkata, West Bengal, India
    Female Telecaller – STEM Kits & IoT Device Sales.IEMA Research & Development Pvt.IEMA Research & Development Pvt.IoT solutions, AI-based systems, and STEM education products.IoT training kits, indu...Show more
    Last updated: 21 days ago • Promoted
    Team Leader International Voice Process

    Team Leader International Voice Process

    TP • Kolkata, West Bengal, India
    We’re Hiring : Team Leader – Operations.Drive team performance and manage escalations.Prepare and publish performance reports (Daily / Weekly / Monthly). Collaborate with cross-functional teams for proce...Show more
    Last updated: 6 days ago • Promoted
    Presales Specialist

    Presales Specialist

    Peoplefy • Kolkata, West Bengal, India
    We are looking for an experienced and dynamic Senior SCM Presales Consultant (Order Management) for one of our reputed client. Location : Anywhere in India (Pune, Mumbai, Bangalore, Hyderabad, Chenn...Show more
    Last updated: 18 days ago • Promoted
    Tele-Sales Associate

    Tele-Sales Associate

    IEMA Research & Development Pvt. Ltd. - IEMLabs • Kolkata, Republic Of India, IN
    Female Telecaller – STEM Kits & IoT Device Sales.IEMA Research & Development Pvt.IEMA Research & Development Pvt.IoT solutions, AI-based systems, and STEM education products.IoT training kits, indu...Show more
    Last updated: 21 days ago • Promoted
    Telecaller

    Telecaller

    Confidential • Kolkata, India
    Make outbound calls to potential candidates to explore interest in financial advisory and life insurance manager roles.Identify and generate leads for Financial Advisor and Life Insurance Manager p...Show more
    Last updated: 25 days ago • Promoted
    Presales Consultant

    Presales Consultant

    Simform • Kolkata, IN
    Simform is a premier digital engineering company specializing in Cloud, Data, AI / ML, and Experience Engineering to create seamless digital experiences and scalable products.Simform is a strong part...Show more
    Last updated: 5 days ago • Promoted
    Telesales Representative

    Telesales Representative

    Shramii • Kolkata, West Bengal, India
    Company Description Shramii offers a powerful all-in-one platform to revolutionize team management.Our app enables real-time attendance tracking, streamlined shift planning, and comprehensive emplo...Show more
    Last updated: 30+ days ago • Promoted
    Tele-counselor

    Tele-counselor

    iLEAD Kolkata • Greater Kolkata Area, India
    Lead (Institute of Leadership, Entrepreneurship and Development) is a leading institute in Kolkata offering future-ready programs in management, media, design, technology, and allied fields.We focu...Show more
    Last updated: 2 days ago • Promoted
    Customer Relationship Management Developer

    Customer Relationship Management Developer

    Tata Consultancy Services • Kolkata, West Bengal, India
    Key Responsibilities Design, develop, and implement solutions in Dynamics 365.Develop and maintain custom plugins, workflows, and integrations using C#, JavaScript, and HTML.Work on Power Platform...Show more
    Last updated: 21 days ago • Promoted
    Investor Relations Specialist (Voice process)

    Investor Relations Specialist (Voice process)

    Talentoj • Kolkata, IN
    Wint Wealth is a fast-growing fintech startup making high-yield debt products accessible to retail investors.We empower investors with safe, transparent, and regulated opportunities beyond traditio...Show more
    Last updated: 30+ days ago • Promoted