Senior Support EngineerSonata Software • New Delhi, Republic Of India, IN
Senior Support Engineer
Sonata Software • New Delhi, Republic Of India, IN
1 day ago
Job descriptionStrong knowledge of Windows 10 / 11 , Azure AD, Autopilot, and enterprise MDM. Experience with VPN, proxy, and certificate-based authentication. Analytical mindset, excellent communication, and problem-solving skills.
L3 Technical Support Specialist
Location : New Delhi
Experience : 8+ years
Shifts : Rotational Shifts
We are looking for L3 Technical Support Specialists with experience in Windows, macOS, iOS / Android, Intune, and JAMF .
Responsibilities :
- Handle L3 escalations and troubleshoot complex OS and application issues .
- Perform root cause analysis (RCA) for recurring incidents and propose solutions.
- Maintain accurate documentation of issues, resolutions, and processes.
- Manage enterprise devices via Intune and JAMF Pro .
- Support Microsoft 365 apps, Teams, Outlook, and other business-critical tools.
Requirements :
Drop your CV at : riya.sarathi@sonata-software.com
Create a job alert for this search
Senior Support Engineer • New Delhi, Republic Of India, IN
Related jobs
Netwitness, part of the PartnerOne portfolio, is a leading threat detection and response platform used by enterprises and government agencies worldwide.
With decades of experience in security analyt...Show more
Senior Application Support Engineer
Zeller • India, India
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.We believe in a ...Show more
Last updated: 30+ days ago • Promoted
Support & Integrations Engineer
Confidential • India
Support & Integrations Engineer.Compensation : 16–20 LPA (depending on experience).We're hiring a Support & Integrations Engineer on behalf of a fast-growing SaaS company transforming how e-commerce...Show more
Last updated: 7 days ago • Promoted
Senior Technical Support Engineer
Atlassian • India, India
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 6 days ago • Promoted
Senior Technical Support Engineer, SASE - EMEA
Palo Alto Networks • India
At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and m...Show more
Last updated: 2 days ago • Promoted
Support Engineer
DoubleTick • Republic Of India, IN
As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless...Show more
Last updated: 30+ days ago • Promoted
Senior Technical Support Engineer
Partner One Capital • IN
Remote
Quick Apply
Last updated: 30+ days ago
Senior IT Support Engineer
BNP Paribas • Chennai, Republic Of India, IN
Unix, Shell scripting, SQL, Dynatrace or any other monitoring tool (configuration), Autosys or any other scheduling tool, DevOps.
This is for a Lead Support Analyst role, reporting to the Applicatio...Show more
Last updated: 15 days ago • Promoted
Senior Customer Support Engineer
StitchFin • India, India
StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show more
Last updated: 22 days ago • Promoted
Senior Technical Support Engineer, SASE - NAM
Palo Alto Networks • India
Technical Support Engineer, SASE (NAM Shift).At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.Our vi...Show more
Last updated: 2 days ago • Promoted
Support Engineer
Insight Global • India
Insight Global’s client is hiring CIAM Operations Engineers to support high-volume authentication systems for external users of Jeppesen aviation products.
This role focuses on troubleshooting and m...Show more
Last updated: 2 days ago • Promoted
Senior Technical Support Engineer - Firewall ( NAM shift )
Palo Alto Networks • India
At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and m...Show more
Last updated: 2 days ago • Promoted
Senior Client Support Engineer
Onit India • Pune, Republic Of India, IN
As a Senior Solution Engineer at Onit, you will play a critical role in providing exceptional technical support to clients utilizing our suite of products.
You will be responsible for troubleshootin...Show more
Last updated: 30+ days ago • Promoted
Senior Technical Support Engineer-Platinum Support
Palo Alto Networks • India
At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and m...Show more
Last updated: 2 days ago • Promoted
Senior Support Engineer
GMG • India
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties a...Show more
Last updated: 1 day ago • Promoted
Senior Technical Support Engineer
Palo Alto Networks • India
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life.We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge tec...Show more
Last updated: 2 days ago • Promoted
Senior Technical Support Engineer - XDR
Palo Alto Networks • India
At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and m...Show more
Last updated: 2 days ago • Promoted
Senior Application Support Engineer
Hectae Analytics and Software Solutions • Chennai, Republic Of India, IN
We’re looking for an experienced L3 IT Service Desk Engineer to provide advanced.In this role, you’ll handle complex incidents, perform root cause analysis, support.
You’ll also work closely with th...Show more
Last updated: 30+ days ago • Promoted
Senior Support Engineer, On Premise / DC (Jira)
Confidential • Remote, India
Atlassians can choose where they work - whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 6 days ago • Promoted