Job Title : Pre-sales Engineer
Location : Pune
Qualification : BCA / MCA / BE / BTech / (Preferably CS / IT)
Year Of Experience : 5+
Technical Skills Required :
- Should have deep technical knowledge and real- world usage of application and operating system environments.
- Should have strong knowledge of windows / Linux operating systems.
- Should have sound knowledge of Networking concepts, DNS, DHCP, basic routing protocols, Virtual Private networks, Active Directory and other directory services, protocols such as SAML, SSL, https etc.
- Should have good understanding of security products such as firewall, VPN, ZNTA, CASB, SASE, Identity federations etc.
- Should have sound knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD / MS RDP etc.).
- Should be proactive, self-motivated and should be able to partner closely with the sales Account Manager.
- Should have ability to map customer's requirement to the company product.
- Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
- Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions.
- Should be willing to travel to customer location based on requirement.
- Should have knowledge in solution designing / Solution architecting and capacity planning.
- Should be aware or UpToDate with latest happenings in similar technologies, continuous evaluation of same solution o erings and understand the gaps between products.
- Should be open to travel.
Role and Responsibilities :
Learn & certify in on the Company's products.Post certification, one should be able to articulate and describe company products during presentations & white-boarding sessions with customer.Should conduct interactive demonstrations remotely or physically.Pre-sales Account team management.Solution Designing, sizing, and deployment of Accops products and related 3rd party products.Prepare competitive study documents and architecture documents.Build, improve and maintain high standard of pre-sales and post-sales support.Create knowledgebase around the product, including KB articles, tutorial videos creation, FAQs, best practices documents.Manage customer expectations and demonstrate a strong follow-up on customer'sinquiries. - Give technical training to partner's sales and pre-sales team.Create & define statement of work and handover to implementation team for project delivery.Good to have :
Pre-sales experience in a Startup preferably in the VDI, VPN, MFA, MDM, Azure, AWS etc.Prior knowledge of Accops products.Customer interactions at management level.Knowledge of windows server / windows- 10 / RDS license.Behavioral Attributes Required :
Strong communication skills (both written and verbal) are a must.Leadership qualitiesClarity of thoughtAccountable - ProactiveLogical bent of mind (Analytical)ref : hirist.tech)