Role : Senior Project Management Lead
Location : Pune
Job Summary :
Account Project manager who has managed offshore delivery teams. Should have good experience in a Remote Infra / Application Support only. If external, preferably a Tier 1 company. End to End Hands-on experience and understanding from Deal Solutioning to Delivery
Years of experience needed :
- 8+ years of IT Infrastructure and Datacenter Operations,
Technical Skills :
Good understanding of ITIL concepts and certified in Incident Problem and change methodologyGood understanding of public / private cloud environmentsUnix , Windows in the virtualized environment, Logical understanding of Network infrastructure in datacenter domainClear understanding of incident lifecycle management hosted in the datacenter environment.Good understanding of Tools deployed to manage the datacenter Management (Client owned / Service provider owned tools delivery platform)In depth knowledge in Managing the datacenter technologies and Service improvement plansUnderstand the automation and transformation lever to drive the delivery SMECloud transformationVirtualization ConceptsData Analysis & Automation Concepts (Scripting / Tool Driven)Should have profound knowledge of IT Infrastructure Operations / Datacenter Operations & ManagementExperience in managing Azure cloud environment is mandatoryStrong Techno-operational / Business Orientation and Cost Sensitive with ability to balance decisions between Automation and People & Infrastructure Availability.Strong Leadership / Team Building / Decision Making attributePrevious experience in handling the technical team with people Manager roleDemonstrated success in creating a delivery organization using Enterprise IT Systems Management Tools & managing it either for a F-500 company or for a leading IT Service CompanyExpertise in Defining Process and ensure the implementation within the Service DeliveryExplicit knowledge of client Service Level Agreement, Delivery floor KPI measurement, defining the run books relevant to Infrastructure delivery, client delivery reviews Organization; exposure to ITIL Best Practices is necessaryPrevious experience in handling any Global Banking client with an adequate knowledge of Banking client security compliances, experience in handling Infrastructure delivery (Production & Non production) linked to client business critical applications in a high secured Off-shore delivery centersOpen to Intensive Travel both inbound and out boundAvailable on 24 x 7 basis in the event of emergencies and should be contactable after office hoursParticipates as a team member and fosters teamwork by inter-group coordination within the modules of the project.Effectively collaborates and communicates with the stakeholders and ensure client satisfactionTrain and coach members of project groups to ensure effective knowledge management activity.Bachelor's degree in Engineering (in Computer Science / Electrical / Electronic / Communication), Full time graduation in any of technical streamsCertifications Needed : ITIL, any Technical Certification(ref : hirist.tech)