Strategic Account Growth Leader

Job Description : Director - Account Growth

Location : Bangalore, India (In-office, Monday to Friday)

The Opportunity

As an Account Growth Leader, you will own the strategy and execution for driving revenue expansion and retention across key customer accounts. This senior role requires a blend of strategic thinking, customer advocacy, and business acumen to unlock growth opportunities while minimizing churn. You will serve as a trusted advisor to clients, ensuring they realize maximum value from our solutions, and as a growth catalyst for the business by identifying and capturing opportunities to expand partnerships.

Key Responsibilities :

1.Account Expansion & Revenue Growth

• Develop and execute growth strategies for strategic accounts, driving upsell, cross-sell, and renewals.
• Partner with Sales and Product teams to design tailored solutions that align with customer priorities and business outcomes.
• Build multi-threaded relationships across client organizations to identify new growth avenues.

2.Retention & Churn Prevention

3.Strategic Account Leadership

4. Insights & Reporting

Qualifications & Skills