Process Improvement Analyst

About Us :

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited :

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC / AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.

About the Role :

Position Title : KYC Analyst

Corporate Title : Analyst

Reporting to : Manager or Assistant Vice President or Vice President

Location : Bangalore

Job Profile : Position Detail :

The MGS EMEA Centre of Excellence (CoE) team services all front office areas throughout EMEA across Bank and Securities with responsibility and effective oversight of circa 7,000 existing counterparts.

Within CoE, the Efficiency Projects Team focus is on driving strategic solutions to improve process efficiency and overall process quality via automation initiatives.

This role will support the existing business teams in developing new process tools & report automation efforts within wider GCIB such as Client Lifecycle Management (CLM) / Client KYC Group (CKG) Teams & beyond using excel VBA & power BI.

Roles and Responsibilities :

• Individual will be responsible to understand the given requirements and work with the team on the automation projects.
• Work as part of a centralized team to produce, design, implement and support the developments of new dashboards or excel templates using VBA / Python / Power BI for process & reporting enhancement’s / improvements.
• Work closely with business teams to understand the existing process and work on solutions to improve the overall process efficiency.
• Support the day-to-day BAU process teams in creating automated reports for better control & visibility.
• Proactive in identifying Data Quality Issues and driving both tactical and strategic data remediation (both for MUFG Bank and MUFG Securities)
• Identifying opportunities for improving our end-to-end customer experience
• Interact & communicate effectively at all levels and build strong working relationship on an ongoing basis with business and IT partners
• Develop internal controls and metrics to continuously monitor trends and data quality;

implement processes to detect, correct and prevent invalid data or errors

Job Requirements : Candidate Profile :

Work Experience Essential :

Functional / Technical Competencies :

Personal Experience :