Travel ConsultantTechnomine • gurgaon, haryana, in

Travel Consultant

Technomine • gurgaon, haryana, in

27 days ago

Job description

🌟 Join Technomine as a Galileo Expert / Travel Consultant! 🌟

📍 Location : CG Road, Ahmedabad (Work From Office)

(24×7 operations | Night shifts | Primarily US Shifts)
🗓 Work Days : 5 Days Working | 2 Rotational Offs
💼 Department : Customer Support / Operations

🚀 Why Choose Technomine?

At Technomine, we don’t just hire talent — we nurture careers . With a legacy built on growth, innovation, diversity, and people-first values, we offer an environment where your potential can truly thrive. Be a part of a passionate, award-winning global team that celebrates success and encourages skill enhancement.

🎯 Open Position :

Galileo Expert / Travel Consultant / Customer Service Agent

We are looking for skilled, energetic, and customer-focused individuals to join our rapidly expanding Travel Operations team.

🛫 Key Responsibilities

✈ Flight Scheduling & Management

Monitor and update flight schedules with complete accuracy.

Rebook flights due to cancellations or last-minute changes.

Coordinate with airlines, suppliers, and partners to verify bookings and resolve flight-related issues.

💬 Customer Support (Out-of-Hours)

Handle inbound customer queries during night shifts.

Resolve customer concerns professionally and efficiently.

Provide real-time updates on itinerary changes with clear communication.

🗂 Administrative Duties

Maintain accurate booking records.

Update CRM systems and ensure proper documentation.

Prepare end-of-shift reports for seamless handovers.

🛠 Problem Resolution

Manage emergency travel disruptions promptly.

Coordinate with internal and external teams to resolve escalations.

Share detailed notes for issues forwarded to day teams.

🧾 General Travel Operations

Back-office administration

CRM & internal communication

Airline & supplier coordination

Customer engagement & support

💼 Key Skills & Requirements

Strong knowledge of Galileo / Amadeus / Sabre (GDS expertise highly preferred).

Excellent English communication (verbal & written).

Ability to multitask in a fast-paced environment.

Flexibility for night shifts & rotational offs.

Freshers with good communication skills are welcome!

Prior travel customer service or ticketing experience is a plus.

🎁 What We Offer

Competitive salary with hike on last drawn CTC (Max Budget : 5 LPA based on skills & experience)

Exposure to international travel processes (US / UK markets)

Fast-paced, growth-driven work culture

One-time free meal at office

Affordable accommodation facility for outstation candidates

Opportunity to develop GDS expertise and grow within the travel domain

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Travel Consultant • gurgaon, haryana, in

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