Application Support Specialist (Salesforce TMS)

Application Support Specialist (Salesforce TMS)

Application Support Specialist (Salesforce TMS)

• Full Time
• Perungudi, Chennai, Tamil Nadu, India
• With Professional Experience
• 10 / 20 / 25

2116619

About Hapag-Lloyd

With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.

THE ROLE

The Salesforce TMS – Level 2 Support Engineer will play a critical role in supporting, maintaining, and enhancing the Transportation Management System (TMS) implemented on the Salesforce platform. The role focuses on ensuring system stability, resolving functional and technical issues, and maintaining smooth integration between Salesforce TMS, ERP, and third-party logistics systems.

The ideal candidate will have a strong background in Salesforce support and logistics operations, with hands-on experience in troubleshooting, configuration, and process improvement. This position requires strong analytical skills, a proactive mindset, and effective collaboration with global logistics, IT, and business teams.

Key Responsibilities & Tasks

Behaviors & Approach

Strong analytical and problem-solving skills with attention to detail

Focused mindset with a proactive and solution-oriented approach

Effective communicator with strong collaboration skills across teams and cultures

Ability to work independently and manage multiple priorities in a fast-paced environment

Work Experience : Must Have :

Preferred :

Education & Qualifications

Contact person

Sunaimalar Arunjunaiselvam HR Talent Acquisition Manager

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