Caller

Company Description

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Role Description

This is a full-time on-site role for a Telecaller. The Telecaller will be responsible for reaching out to clients and customers over the phone to collect debts, explain and negotiate repayment terms, respond to inquiries, and provide excellent customer service. The role involves maintaining records of conversations and payments, and meeting daily targets. This position is located in Delhi, India.

Qualifications

• Excellent communication, negotiation, and customer service skills
• Proficiency in managing records and documenting interactions
• Ability to meet daily targets and work under pressure
• Experience in debt collection or related field is a plus
• Basic computer skills and familiarity with CRM software
• Fluency in English and Hindi
• High school diploma or equivalent required