Datacenter Presales Solutions ArchitectTata Consultancy Services • kanpur, uttar pradesh, in
Datacenter Presales Solutions Architect
Tata Consultancy Services • kanpur, uttar pradesh, in
20 days ago
Job descriptionSound knowledge of ServiceDesk operation process, Tools and Analytics Extensive knowledge of digital ServiceDesk Automation solution using market standard virtual agent platforms (ServiceNow VA, Azure Bot, Kore.AI, Amelia etc.), ServiceNow Orchestrator and ITSM, Avaya, AWS Connect and digital works place automation tools& platforms (Nexthink, Nanoheal etc.) Sound knowledge of Workplace or EUC process, Tools and Analytics, remote support, desktop engineering, field support, touch services, messaging & collaboration. Digital workplace automation tools & platforms (ignio™ DWS, Nexthink, Nanoheal, Systrack etc.) Strong Experience with at least one Orchestration & automation platform (ServiceNow Orchestrator, Ansible, etc.) Exposure & experience with, Aternity, 1E Tachyon Exposure to ITSM tools (Ex : ServiceNow, BMC Remedy) 5+ experience in Workplace (EUC) & SD operations or overall, 5+ years of experience with Automation solution in ServiceDesk / wider IT Ops Automation with exposure to Workplace (EUC) & IT Operation At least one implementation experience of SD / workplace automation solution (EUC) and / or ServiceDesk automation solution Implementation experience with API (Rest / Webservice / SOAP / XML over https) for integration with Monitoring tools, ITSM (Service Now / Cherwell / Remedy), Experience working with one Virtual agent platform (Azure based, AWS based, ServiceNow VA) Excellent presentation skills & ability to articulate Automation Solution for SD and EUC Automation deals area in a simplified manner understood by various levels of customer Knowledge of chat / voice bot integration experience on Bot (Ex : RASA, Kore.AI) Ability to spot & mine automation interventions opportunities in various sub processes Good experience in MS Excel, Power point and Word
Location : Anywhere in India
Job Description
- mandatory
SN
Required Information
Details
Role
Digital Workplace (SD & EUC) Automation Solution Architect
Required Technical Skill Set
Good to have Technical Skill Set
Desired Experience Range
5 to 15 years
Location of Requirement
PAN India
Desired Competencies (Technical / Behavioral Competency)
Must-Have
(Ideally should not be more than )
Good-to-Have
SN
Responsibility of / Expectations from the Role
Author Automation Solution for SD and EUC Automation deals. Defense / support defense (including presentation and demo) of automation solution with customers
Position & defend TCS IT Ops Automation offerings with our internal stakeholders (Industry Vertical team, IT Operation Services Team)
Defence / support defence (including presentation and demo) of automation solution with customers
Support Geo Sales & Solution Team with various customer meeting preparation
Collaborate with various offerings team with TCS to incorporate newer and up to date offerings & case studies in IT Operation Automation solution proposal
Support Geo Sales & Solution Team with various customer meeting preparation.
Develop & share reusable solution assets / frameworks with rest of the solution team
Liaise with Automation & AI & workplace automation solution product vendors for product solution collaterals and pricing
Train, coach and guide the generalist member of the team with latest and greatest of workplace automation platforms, Chat / Voice bot, contact centre product
Create & present POV on workplace automation solution, virtual agent & contact centre automation solution for wider organization and Industry consumption
10
Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution
Create a job alert for this search
Solution Architect • kanpur, uttar pradesh, in
Related jobs
Solutions Architect (10+ years)
DBiz.ai • kanpur, uttar pradesh, in
Solution Architect - 11+ years - Remote.We are seeking an experienced and highly skilled.The ideal candidate will be responsible for architecting scalable, secure, and high-performing cloud solutio...Show more
Last updated: 30+ days ago • Promoted
Enterprise Solutions Architect
AILDA Technologies India Private Limited • kanpur, uttar pradesh, in
AILDA Technologies India Private Limited specializes in empowering organizations to harness the potential of Artificial Intelligence through strategic IT transformation.
With deep expertise in IT co...Show more
Last updated: 12 days ago • Promoted
Lead System Architect
Pegasystems • kanpur, uttar pradesh, in
Pegasystems develops strategic applications for sales, marketing, service and operations.Pega's applications streamline critical business operations, connect enterprises to their customers seamless...Show more
Last updated: 18 days ago • Promoted
Java Fullstack Solution Architect
Amicon Hub Services • kanpur, uttar pradesh, in
We Are Hiring | Solution Architect (Product-Based Client).Appsmith / Mendix (concepts – mandatory).Camunda (concepts – mandatory, hands-on preferred).
Java, Angular, AWS, GitHub, Camunda.Concepts (m...Show more
Last updated: 9 days ago • Promoted
Presales Solutions Architect
HCLTech • Kanpur, Uttar Pradesh, India
Role : Presales Solutions (Deal) Architect for Digital Foundation (Infrastructure Services) business Experience : 3-20 Yrs Location : Noida / Chennai / Bengaluru Job Description : Deal Architect rol...Show more
Last updated: 30+ days ago • Promoted
Solution Architect – SaaS Integrations
saasgenie • kanpur, uttar pradesh, in
Solution Architect – SaaS Integrations.Saasgenie Chennai, Tamil Nadu, India (On-Site).SaaS products for our customers, ensuring they derive the best possible benefits from their investments.We are ...Show more
Last updated: 3 hours ago • Promoted • New!
Microsoft D365 ERP Architect – Presales & Solution Design
Programmers.io • kanpur, uttar pradesh, in
Microsoft D365 ERP Architect – Presales & Solution Design.PAN India [first priority will be on candidates from either Jaipur, Hyderabad or Pune].
We are seeking a seasoned Microsoft Dynamics 365 ERP...Show more
Last updated: 22 days ago • Promoted
Preaales Architect
LTIMindtree • kanpur, uttar pradesh, in
LTIMindtree is seeking passionate Presales Architect.Quality engineering with a good amount of client facing experience Preferably with an MBA.
Independent Operator who can own and run with a set of...Show more
Last updated: 3 hours ago • Promoted • New!
Presales Solutions Architect
Hexaware Technologies • kanpur, uttar pradesh, in
Infrastructure Presales, Technical Presales, Solutions Architect, Digital Workplace, End User Computing (EUC).Evaluate the Business Case for the new technology.
Draft POV and obtain approval for tec...Show more
Last updated: 3 hours ago • Promoted • New!
Solutions Architect
T-Systems ICT India Pvt. Ltd. • kanpur, uttar pradesh, in
Infrastructure Automation team.This role focuses on defining, implementing, and optimizing automated workflows, APIs, and blueprints that drive efficiency, scalability, and reliability across the e...Show more
Last updated: 22 days ago • Promoted
Infrastructure Solutions Architect
Persistent Systems • kanpur, uttar pradesh, in
We are seeking for deep expertise in application architecture, cloud platforms (AWS, Azure, GCP), private cloud technologies, and AI computing with GPU orchestration.
This is a senior role demanding...Show more
Last updated: 3 hours ago • Promoted • New!
Databricks Architect ( Full-time at a Fortune 500 tech MNC )
HARP • Kanpur, IN
Lead the architecture, design, and implementation of data lakehouse solutions leveraging Databricks, Delta Lake, Unity Catalog, and Apache Spark.
Define and enforce architectural best practices for ...Show more
Last updated: 2 days ago • Promoted
Senior Solutions Architect (Data)
Hillview Consulting Solutions • Kanpur, IN
If candidate is in Mumbai this would be onsite in Andheri East, Mumbai, Maharashtra.We’re looking for a senior, hands-on.
You’ll own architecture for ETL / ELT, data warehousing, analytics pipelines, ...Show more
Last updated: 8 days ago • Promoted
Lead Solutions Architect
Capgemini • kanpur, uttar pradesh, in
Lead solutioning from deal qualification to contract signature.Develop end-to-end solutions (Transformation, Transition, Run).
Manage internal stakeholders and ensure visibility of solution metrics....Show more
Last updated: 30+ days ago • Promoted
Senior Cloud Solution Architect
Pi Datacenters • kanpur, uttar pradesh, in
We have a great opportunity for a highly qualified Cloud Solutions Architect, with hands-on Experience on at least two of the four, AWS.
Google Cloud, Azure, and other private cloud and data centers...Show more
Last updated: 3 hours ago • Promoted • New!
Presales Consultant
Simform • Kanpur, IN
Simform is a premier digital engineering company specializing in Cloud, Data, AI / ML, and Experience Engineering to create seamless digital experiences and scalable products.Simform is a strong part...Show more
Last updated: 5 days ago • Promoted
Senior Solution Architect
Programmers.io • kanpur, uttar pradesh, in
We are seeking a Senior Solution Architect with 15+ years of hands-on experience in architecting, designing, and delivering scalable enterprise applications.
The ideal candidate will be a Java ecosy...Show more
Last updated: 3 hours ago • Promoted • New!
Solutions Architect (US shift)
IGT Solutions • kanpur, uttar pradesh, in
We are seeking an accomplished.The successful candidate will collaborate closely with product managers, owners, and cross-functional teams to ensure scalable, efficient, and future-ready architectu...Show more
Last updated: 30+ days ago • Promoted