Designation : Executive - Medical Coordinator
Experience : 0-5 yrs
Location : Gurugram, Sector 14
What We Are Looking For :
The ideal candidates will possess excellent communication skills, a patient-centric attitude, and a
proactive mindset.
What Our Expectations Are :
- Patient-centric attitude
- Proactive & determined mindset
- Excellent communication skills
What You Will Do :
Ability to handle multiple tasks effectivelyStrong problem-solving skillsFlexibility & AdaptabilityYou will serve as a crucial link between the company and our patients. Your primary responsibilities will include :
Patient Engagement & Education - Conduct structured discussions, clearly explaining HexaHealth’s specialized services to ensure patients understand the benefits and support availablefor high-acuity care.
Personalized Recommendations - Assess patient health profiles to recommend suitablespecialists and hospitals, coordinating their consultation and ongoing treatment journey.
Medical Report Guidance - Review and explain patient reports confidently, using your knowledge to clarify treatment options and address patient concerns.Continuous Patient Support - Guide patients through each stage of their healthcare process,offering empathetic support and resolving queries to ensure a positive experience.
Building Healthcare Partnerships - Develop strong connections with hospital network & doctorsto deepen your expertise, allowing you to offer well-informed patient support.
Revenue & Patient Conversion Impact - Drive patient engagement effectively, contributing toconversion rates and revenue growth by supporting well-informed healthcare decisions.