MES Technical Support LeadCapgemini Engineering • Pune, Republic Of India, IN
MES Technical Support Lead
Capgemini Engineering • Pune, Republic Of India, IN
30+ days ago
Job descriptionLead the Incident Management, Problem Management, Service Request, Change Management Managing periodic governance and reporting Team Management, Customer management, knowledge management Coordination with manufacturing site, contextualize shop floor operations, understand support customers manufacturing business processes SLA and KPI management, ensuring uptime and application availability Identify and implement continuous process improvement opportunities Coordination and contribution with MES COE, Interfacing application teams, and Digital Manufacturing initiatives Closely coordinate and work with product team to ensure seamless operations, upgrades, implementations etc.
Job Title : Support Lead - Camstar / Opcenter / MES Techno-Functional Consultant (10 to 12 yrs exp.)
Must Have Technical and Functional Skills :
- Maintenance of Manufacturing Execution Systems (MES) on Siemens Opcenter MOM platform
- Hands-on support experience in MES like Opcenter MOM platform (Discrete Module preferred), Apriso, GE Proficy, Hydra, etc.
- Experience in Siemens MOM platform including - Opcenter EX, APS, MOM Connect (preferred)
- Domain experience in Discrete Manufacturing Industry, Semiconductor Industry
- Good understanding of Opcenter Execution Discrete modules and its functionality preferred)
- Good understanding ticketing tools like Remedy, Service Now
- Knowledge of Closed Loop Manufacturing (PLM and ERP)
- Good understanding of Discrete business process for complex assembly manufacturing
- Knowledge of APIs, middleware, messaging queues and enterprise integration patterns
- Knowledge of OPC-UA, PLC / SCADA interfacing
- Analytical skills, problem solving and attention to detail
- Good Knowledge of Agile framework
Roles and Responsibilities :
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Technical Lead • Pune, Republic Of India, IN
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