An Aadhar Delivery Executive in banking is responsible for a wide range of tasks, including delivering documents, generating new Aadhaar cards, and managing customer service, with responsibilities varying based on the specific role. This could involve the physical delivery of packages and documents, or it could mean performing Aadhaar-related operations at enrollment centers within a bank. Key responsibilities typically include ensuring the timely and safe delivery of documents, verifying customer information, maintaining records, and possibly generating new Aadhaar cards by capturing biometric and demographic data.
Key responsibilities
- Document delivery : Physically transporting and delivering documents and packages to recipients, ensuring they are not damaged and arrive on time.
- Proof of delivery : Obtaining signatures or other proof of delivery upon completion of the delivery.
- Record keeping : Maintaining accurate records of all deliveries and receipts for accounting purposes.
- Aadhaar enrollment : Performing Aadhaar enrollment operations at an enrollment center, which includes capturing demographic and biometric data from residents according to UIDAI guidelines.
- Customer service : Providing a seamless customer experience, assisting with various banking services, and addressing customer concerns.
- KYC and verification : Collecting and verifying customer documents, such as Aadhaar and PAN cards, for KYC processes.
- Data management : Accurately entering and maintaining customer information into the software system.
Skills and qualifications
Experience : 2+ years of experience in Aadhaar operations or a similar field is often preferred.Computer skills : Proficiency with computer systems and software is essential for data entry and management.Communication : Strong verbal and written communication skills are needed for customer interaction.Organizational skills : Good organizational abilities are required for managing multiple deliveries and tasks efficiently.Local language proficiency : Fluency in the local language is important for effective communication with residents and customers.Driving license : A valid driving license may be required, especially for roles involving physical delivery.Skills Required
Record Keeping, Customer Service, Data Management, kyc process