Senior Engineer, Field Service

Job Description

Brief Job Description :

The Field Service Engineer :

• Provide consistent quality and support to customers across the region.

Responsibilities and Measurement Criteria with Time investment Needed on Each :

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

Assist Delivery of project site works on LV switchgear panels - Installation, commission, test and handover to client over multiple projects.

Assist in the completion of preventative maintenance tasks for all aspects of LV switchgear panels.

Preparation of all tools, test equipment and site documentation for project / maintenance activities.

Liaise with department internal procurement for any additional material requirements / manufacturing needs to close out snag lists.

Completion of site related paperwork, ensuring documentation is signed off by all relevant parties and uploaded to client portals in a timely manner.

Responsibility for safe working practices on-site and ensuring all relevant HSE procedures are adhered to.

Be willing to undertake varying levels of security clearance & criminal record checking for customer sites that have enhanced security procedures.

Attend customer sites across a defined geographical area.

Fully participate in an on-call rota (as defined locally).

Qualifications :

Required / Minimum Qualifications :

Minimum 3+ years' experience in a site / client facing role.

Recognized qualification in an Engineering discipline.

Additional / Preferred Qualifications : -

Experience with dealing with clients / customers in a professional manner.

Familiar with all aspects of electrical panel testing & fault finding.

Understanding of LV Switchgear and Protection devices.

Good understanding of safe isolation and electrical safety.

Familiar with maintaining accurate and detailed completion of test documentation.

Experience with Client Factory Acceptance Tests / Site Acceptance Tests.

Excellent communicator.

Fully flexible to work additional hours on request.

This is a site-based role and majority of work time will be based on-site or travelling.

Full driving license.

Physical & Environmental Requirements : - (To be used majorly for manufacturing jobs.)

A significant number of afterhours and weekend work, frequently scheduled with little notice.

Travel on a daily basis to and from customer sites.

Will be required to stay away from home or travel long distances.

Occasional heavy lifting required.

You will be expected to operate as part of a team.

Participate on the 24 / 7 on call rota.

May be required to travel abroad from time to time.

You will be supplied with a Company uniform, which must be warn at all times while working.

Time Travel Needed :

None.

Skills Required

Test Documentation, Fault Finding