Hospitality Team Lead

Company Description

We are a family-oriented restaurant that caters to different consumer groups as well. we are located in the capital of Arunachal Pradesh, Itanagar in the north-eastern region of India.

Role Description

This is a full-time on-site role for a Captain, to be based in Itanagar Tehsil. The Captain will be responsible for overseeing daily restaurant operations, managing staff, ensuring customer satisfaction, and maintaining high-quality service standards. The Captain will also coordinate with kitchen staff, address customer complaints professionally, and ensure a smooth and efficient workflow in the dining area.

Qualifications

• Leadership and team management skills
• Customer service and problem-solving skills
• Excellent communication and interpersonal skills
• Experience in restaurant or hospitality management
• Organizational and multitasking skills
• Knowledge of food safety and sanitation standards
• Ability to work in a fast-paced environment
• Proficiency in relevant software and technology tools
• High school diploma or equivalent;

additional education ortraining in hospitality management is a plus