IT Manager – Commercial Office & Coworking SpacesIncubex • Ajmer, IN

IT Manager – Commercial Office & Coworking Spaces

Incubex • Ajmer, IN

7 hours ago

Job description

Job Title : IT Manager – Commercial Office & Coworking Spaces

Job Location : HSR (but needs to be flexible to visit centers when it requires

Interview mode : Face to Face (No Virtual or Online Interviews)

Job Summary

We are looking for an experienced IT Manager to lead, manage, and optimize end-to-end IT operations across multiple commercial office and coworking centers. The ideal candidate will oversee IT infrastructure design, network reliability, IT service delivery, project fit-outs, smart office systems, and client IT requirements.

This role requires a strong mix of technical expertise, vendor coordination, multiple-site operations management, IT Sales, Client handling, Project Executive and customer-focused IT support .

Key Responsibilities

1. IT Operations Management (Multi-Site)

Manage day-to-day IT operations across all coworking centers and commercial office sites.
Ensure uninterrupted IT services : internet links, Wi-Fi, network switches, CCTV, access control, printers, servers, EPABX / VOIP , and end-user devices.
Develop and implement IT SOPs, uptime SLAs, cybersecurity, backups, and monitoring standards for all centers.
Ensure IT readiness for client onboarding and seat expansions.

2. Network & Infrastructure Management

Design, deploy, and maintain LAN / WAN networks , VLANs, Wi-Fi access points, firewalls, and load balancing for multi-floor and multi-site environments.

Monitor network uptime, bandwidth usage, redundancy failovers, and security threats.

Manage structured cabling, rack setups, server rooms, and smart office technology.

3. Commercial Office Fit-out & IT Project Execution

Lead full IT deployment for new coworking centers and office fit-outs , including ISP setup, cabling, CCTV, fire alarm integration, and access management.

Work with Projects, FM, and Design teams for timely IT handovers during new center launches.

Execute infrastructure upgrades, expansions, and relocations within timelines and budgets.

4. IT Procurement & Vendor Management

Procure IT hardware, networking equipment, software licenses, and AMC services at optimal pricing.

Manage relationships with ISPs, hardware vendors, CCTV / Access control partners, system integrators, and facility tech providers .

Maintain AMC schedules, warranty tracking, and IT asset lifecycle management.

5. IT Sales & Client Solutioning

Support Sales and Community teams in meeting client IT requirements :

Dedicated internet lines

Static IPs

Firewall configurations

Customized network setups

VOIP solutions

Server hosting

Prepare technical proposals for enterprise clients and assist with IT-related onboarding.

Help drive revenue through value-added IT services.

6. Team Leadership & Support

Lead and mentor IT Executives / Technicians across multiple centers.

Allocate tasks, track SLAs, and ensure effective escalation management.

Conduct training on IT security, SOPs, and customer handling for internal teams.

7. Client & Stakeholder Support

Act as the final escalation point for IT issues raised by tenants, enterprise clients, or center teams.

Coordinate with Operations, Projects, Facility Management, Sales, and Admin for smooth IT operations.

8. IT Security, Compliance & Documentation

Implement cybersecurity protocols : firewalls, antivirus, access control, system audits, and penetration safety.

Ensure compliance with company policies, ITIL best practices, and audit requirements.

Maintain IT documentation : network diagrams, configurations, passwords, permits, and asset registers.

Required Skills & Experience

4–8 years of experience in IT infrastructure & operations, preferably in commercial offices, coworking spaces, or multi-site environments.

Strong knowledge of networking, firewalls, routing, switching, IP management, and CCTV / Access systems.

Hands-on experience with ISPs, enterprise Wi-Fi, servers, EPABX / VOIP, and cabling projects.

Leadership ability to manage internal staff and external partners.

Strong communication and client-handling skills.

Ability to work in fast-paced fit-out and occupancy-driven environments.

Criteria - Those who met with all the criteria which has been mentioned above those candidates can only apply for this job role (Must be from Commercial Office & Coworking Spaces)

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