Job Description
Position Title
Key Account Manager
Department
Group Credit Life
Level / Band
Executive (204)
Role Summary :
Achievement of annual sales and profit targets for credit life sales Develop business opportunity with banks / consumer finance / micro finance / auto loans / financial public houses Lead and manage training and development programs for client’s staff Develop the value penetration and wallet share in the business. Coordinating with internal stakeholder and partner team for issuance and other service related coordinationOrganizational RelationshipsReports To
Sales Manager / Area Sales Manager
Supervises
Job DimensionsGeographic Area Covered
Branches / Cluster
Internal Stakeholders
Operations, Underwriting, Claims , customer services and others
External
Credit Life Partner viz. bank / NBFC
Key Result AreasOrganization Process
Key Contributions
Sales
Coordinate credit life sales activities including providing technical support and guidance to channel partners when neededReview competitor activity, market trends, regulations and provide input / suggestionsExecute the sales strategies for each product line as specified by NationalSales Head / the senior credit life manager and Zone Head
Relationship Management
Solve the operational or technical issues faced by clientsMeet up regularly with clients to build a rapport with the seniormanagement as well as the sales team
Ensure Compliance
Participate in risk mitigation plans, contingency planning, and businesscontinuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
Oversee timely production and submission of sales statistics, reports and projections, as required,Provide consolidated reports for managementDaily Business ReportSkills RequiredTechnical
Product KnowledgeProcess KnowledgeAbility to generate solutionsKnowledge of group credit life business processUpdated knowledge about the insurance and banking industryBehavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising / Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills
Language Skills
English, Local language
Incumbent CharacteristicsEssential
Desired
Qualification
Graduate
Postgraduate
Experience
1 - 3 years in Sales (Insurance / Financial Service Background)
Below or 30 years