Client Relationship Lead

Role Summary :

As a Client Account Manager, you will be responsible for managing and maintaining relationships with key clients and ensuring their satisfaction with our products and services. You will serve as the primary point of contact for clients and will be responsible for managing the entire client lifecycle, including on boarding, account management, and renewal.

Job Functions : Customer Service

Skills : Client Relations, Customer Relationship Management (CRM), Communication, B2C

Responsibilities :

• Serve as the primary point of contact for assigned clients, managing all aspects of the client relationship
• Understand clients' business needs and goals and develop customized solutions to meet their needs
• Act as a subject matter expert on our products and services, providing guidance and support to clients

Identify and pursue up selling and cross-selling opportunities to drive revenue growth

Requirements :

About Mygate :

Sparked by the idea that technology can make security more effective, Mygate began its journey in early 2016. The idea swelled into a product of many innovations that, in addition to a stronger security protocol, would solve many of everyday life’s nagging problems. Eight years in, we continue to hone our craft as pioneers of technology that enhances living experience.

Key highlights :

Mygate Values :

Innovation || Speed || Excellence || Client Centricity || Confidentiality

Disclaimer : MyGate is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, age, sexual orientation, gender identity, marital status, disability, or any other reason.