ServiceNow Architect

Job Title : ServiceNow CTA (Technical Architect)

Location : Bangalore

Experience : 10+ Years

Joining : Immediate Joiner Preferred

Employment Type : Full-time

Job Description :

We are seeking an experienced ServiceNow Certified Technical Architect (CTA) to lead end-to-end architecture, solution design, and governance for ServiceNow implementations. The ideal candidate will drive platform strategy, ensure technical excellence, and guide cross-functional teams in delivering scalable and high-quality ServiceNow solutions.

Key Responsibilities :

Lead overall ServiceNow architecture, design, and technical governance across modules

Define platform roadmap , integration strategy, and design best practices

Review and validate solution designs, technical specifications, and development activities

Guide development teams on ServiceNow architecture patterns, performance, and security

Oversee implementation of ITSM, ITOM, CMDB, HRSD, CSM, or other enterprise modules

Ensure alignment with enterprise architecture, compliance, and coding standards

Conduct technical assessments, solution workshops, and architecture reviews

Work closely with stakeholders to translate business needs into scalable solutions

Optimize platform performance, data model, workflows, and integrations

Provide leadership during upgrades, migrations, and large-scale deployments

Requirements :

10+ years of experience in ServiceNow development, architecture, or solution design

Must hold ServiceNow CTA Certification (or equivalent senior architect credentials)

Strong expertise across multiple ServiceNow modules (ITSM / ITOM / CMDB / HRSD / CSM)

Proven experience in enterprise-level integrations (REST, SOAP, MID Server, APIs)

Strong understanding of CMDB design, Discovery, Service Mapping , and platform architecture

Experience in leading large ServiceNow programs in enterprise environments

Excellent communication, stakeholder management, and technical leadership skills

Immediate joiner preferred