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Technical Account Manager
Technical Account ManagerForcepoint • Hyderabad, Republic Of India, IN
Technical Account Manager

Technical Account Manager

Forcepoint • Hyderabad, Republic Of India, IN
20 days ago
Job description

What you will be doing :

  • Lead discussions with customers to drive understanding and documentation of the customer’s environment and needs, specifically their cross domain, network security, DLP / Intellectual property protection needs and recommend appropriate products / services that meet these needs.
  • Deliver product, technology and / or customized solution presentations to technical and business decision makers which may include system demonstrations, white-boarding and technical Q&A sessions to the client.
  • Provide pre-sales technical support, security engineering and technical guidance for the development and implementation of Forcepoint cybersecurity technologies for customer.
  • Work with customer, strategic partners, resellers and Forcepoint team members to architect, design, build, and deploy cyber security solutions for customers and partners in support of pilot and proof of concept demonstrations.
  • Attend industry conferences, trade shows and sales events and participate in related activities.
  • Prepare, write, and present trade studies, cost benefit analyses, white papers, reports and briefings as required.
  • Work with account managers and proposal team to develop technical content and diagrams for RFI / RFP responses
  • Orchestrate Product Specialists involvement during pre-sales activities
  • Collaborate with partners and professional services to design projects activities in order to have them aligned with customer expectations
  • Assist with maintaining state of the art demonstration and lab capabilities and other duties and projects as assigned.

What you can bring :

  • Previous demonstrated experience within cyber security
  • Pre-sales experience working directly with cyber security and / or network products in a team environment.
  • Experience with Web security
  • Experience with Data Loss Prevention projects, approach and logics
  • Strong customer relation / engagement skills
  • Ideally have experience working with enterprise accounts
  • Confident communicator, able to proactively engage with customer.
  • Ability to effectively communicate with a broad range of audiences;
  • from deeply technical to high executive C-level decision makers.

  • Must be able to collaboratively coordinate across traditional engineering disciplines, management and customers.
  • Knowledge of networking topology, TCP / IP protocol, proxies infrastructures, Network architectures, and components (firewalls, routers, etc.)
  • Linux / Windows systems administration experience preferred.
  • Strong understanding of customers and prospects requirements, security design and system architectures
  • Experience with cyber security engineering projects and programs
  • Fluent in English communication preferred
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    Technical Account Manager • Hyderabad, Republic Of India, IN

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