The Offer
- Opportunity within a company with a solid track record of performance
- Work alongside & learn from best in class talent
- A role that offers a breadth of learning opportunities
The Job
Role Overview
As a Hospital Discharge Sales & Coordination Executive , you will be the on-ground face of Aldun at partner hospitals. Your primary responsibility is to ensure timely and smooth discharge for insurance patients by coordinating with hospital staff, patients, families. You’ll also play a key role in nurturing hospital relationships and ensuring high service standards that align with Aldun’s premium patient experience.
Key Responsibilities
Act as the main point of contact for insurance patient discharge at the hospital.Proactively manage and reduce patient wait times during discharge.Build and maintain strong relationships with hospital administration and key personnel.Provide daily updates to Aldun management on operations, escalations, and patient flow.Identify and act on upsell / cross-sell opportunities or value-add services where applicable.Ensure all discharge-related documents are accurate, complete, and processed efficiently.Represent Aldun's brand in a professional, caring, and service-oriented manner.The Profile
Requirements
1–3 years of experience in hospital coordination, insurance processing, or patient care services (preferred).Strong communication and interpersonal skills.Ability to multitask in a high-pressure hospital environment.Customer-first attitude with a problem-solving mindset.Familiarity with healthcare workflows, insurance documentation, or TPA coordination is a plus.The Employer
Our client process with identifying, attracting, interviewing, selecting, hiring and onboarding candidates to the company. In other words, it involves everything from the identification of a staffing need to filling it.