HR Compliance Co Ordinator

We're Hiring : HR Compliance Coordinator

Location : Remote (India)

Position : Contract

Experience : Minimum 3+ years

Shift Hours : 5 : 30 PM – 2 : 30 AM IST (EST)

POSITION OVERVIEW

The HR Compliance Coordinator plays a critical offshore role in supporting North American HR and Compliance operations. This position is responsible for the intake, assessment, and triage of compliance-related inquiries submitted through Salesforce or similar ticketing platforms. Serving as the first point of contact for employees, the coordinator gathers essential information, asks targeted clarifying questions, and ensures each case is accurately documented and routed for timely resolution.

KEY RESPONSIBILITIES

1. Ticket & Case Management

• Monitor and manage all compliance-related tickets submitted through Salesforce or similar systems.
• Engage with employees to understand each inquiry by asking clarifying and contextual questions.
• Document and track each case accurately from intake through resolution.
• Own assigned tickets and ensure timely, accurate follow-through.

2. Compliance Triage & Escalation

3. Cross-Functional Collaboration

4. Employment Standards & Classification Compliance

5. External Audit Support

Must-Have Skills & Experience

Preferred Qualifications

WORK ENVIRONMENT & SCHEDULE

Raise

We're Raise, one of North America's most reputable and progressive recruiting companies, with 300+ employees, and offices all around Canada, the USA, Philippines, Ghana and India.

We've been in the business of technical and executive recruiting for more than fifty years – and it's not just about finding people to fill jobs. We see a world with each and every person pursuing meaningful work. And we're chasing it with all we've got!

What's it like to work at Raise

Last year we were named number 2 on the Best Workplaces in Canada by the Great Place to Work Institute, and 96% of our employees agreed with the statement that 'this is a great place to work'. We think that says a lot! Raise is also a certified B Corp. B stands for Benefit, which means that our purpose goes beyond profits as we operate to benefit all our stakeholders and meet higher social and environmental impact standards than the average company.

Join us and be part of a team dedicated to excellence in supporting our contractors. Apply today and help us provide exceptional service to our community!

Skills Required

Salesforce