Oracle CX CRM Functional Consultant - Implementation & Support

Description :

Job Title : Oracle CX CRM Consultant.

Location : Remote.

Job Type : C2C.

Job Description :

We are looking for an experienced and passionate CX CRM Functional Consultant to join our dynamic team.

The ideal candidate will have hands-on experience in implementing and supporting Customer Experience (CX) and CRM modules, driving seamless customer engagement across sales, service, marketing, and omnichannel operations.

Key Modules & Responsibilities :

POS (Point of Sale) :

• Manage and support POS systems for retail transactions, sales tracking, and customer billing.
• Ensure smooth integration between front-end POS and back-office systems.

Omni Channel :

CRM (Customer Relationship Management) :

eCommerce & Product Management :

(ref : hirist.tech)