Account Receivable Specialist - Collections

About BiteSpeedHey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.Check out more about us here - and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - (we openly brag about this )We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway) : -BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- Raises $1.9 Million Seed Funding From Sequoia India's Surge- the roleThis role is about protecting a treasury that’s growing quickly : ). As we traverse the journey from $1M to $10M in ARR over the next couple of years, we want to ensure the highest level of financial rigour from the early days to lay a strong foundation for growth over the years.You’ll be responsible for overseeing day-to-day financial operations, accounts receivables(collections) & reconciliation. It involves working closely with the CEO, executive team, and investors to develop and execute financial strategies that drive growth and profitability.What you’ll doAs our Accounts Receivable Specialist, you’ll play a critical role in safeguarding our growing revenue by ensuring timely collections and resolving client billing issues proactively . As we scale rapidly, we’re looking for someone who can bring strong operational rigor and a hands-on approach to managing our receivables, especially through effective outbound communication with clients.Your primary responsibility will be to conduct cold calling and active outreach to clients to resolve billing issues, clarify outstanding balances, and successfully collect payments. You’ll help maintain a clean and accurate accounts receivable ledger and serve as a key contributor to our financial operations.What you’ll doMake outbound (cold) calls to clients to follow up on outstanding invoices, resolve billing concerns, and secure timely payments.Track overdue balances and maintain an organized follow-up cadence.Identify and resolve billing discrepancies through direct client communication.Work with internal teams (sales, customer success, operations) to troubleshoot invoice or service-related issues.Maintain accurate and up-to-date records of payments and customer