Zonal fulfilment Manager - West Zone

Description : The Zonal Fulfilment Manager for the West Zone is responsible for ensuring effective fulfilment of forecasted and safety stock at the depot-SKU level. This role ensures smooth coordination between supply chain, sales, and distribution teams to optimize stock availability, prevent bottlenecks, and maintain high service levels across the zone. The manager acts as the single point of contact for fulfilment operations, depot planning, and critical SKU management, ensuring the zone meets its operational and service objectives.

Key & Inventory Management :

• Ensure fulfilment of forecast and safety stock at the depot-SKU level.
• Coordinate with supply chain teams to fulfil customer orders efficiently.
• Monitor critical SKUs and address potential issues in collaboration with sales teams.
• Troubleshoot operational challenges, including depot space constraints, slow-moving stock, partial truckloads, and placement issues.
• Perform regular assessments on stock maldistribution, underselling / overselling, and forecast changes.

Planning & Execution :

Key Result Areas (KRAs) & Supporting Actions :

Key Result Area Supporting Collaboration & Capability Building : - Develop strong cross-functional relationships to achieve organizational goals.

Inventory Visibility & Sales Support : - Ensure timely and accurate visibility of SOH (Stock on Hand), SIT (Stock in Transit), and STO (Stock Transfer Orders) for sales teams.

Service Level & Order Fulfillment : - Monitor timely order fulfillment rates and proactively resolve bottlenecks.

Planning & Execution : - Plan and execute seasonal stock requirements and depot space allocation.

Skills & Competencies :

(ref : iimjobs.com)