Description :
Position : Technical Program Manager (TPM)
Experience : 8+ Years
Work Level : Senior Leadership
Industry Type : IT Services & Consulting / Healthcare Technology
Job Summary :
We are seeking an experienced Technical Program Manager (TPM) with 8+ years of expertise in orchestrating complex technology programs and large-scale product initiatives. This senior leadership role will be central to a flagship digital initiative focused on modernizing critical healthcare operations. The TPM will be responsible for bridging business, engineering, and QA teams across a blended global delivery model (onshore / offshore), ensuring strategic alignment, transparency, and the consistent delivery of measurable business value within an Agile framework.
Job Description :
Program Governance and Strategic Delivery :
- Lead the planning, execution, and final delivery of complex, multi-year technology programs, ensuring all technical execution is directly traceable to defined business outcomes and strategic value.
- Establish and maintain transparent program governance across the blended global delivery model, ensuring alignment and consistent progress across dispersed Agile teams (U.S. and India).
- Develop and manage comprehensive program roadmaps, master schedules, and budget forecasts, proactively communicating clear status reporting and risk mitigation strategies to executive stakeholders and technical leadership.
- Apply strong risk management protocols, identifying critical dependencies, potential bottlenecks, and technical risks, and leading the resolution of impediments that block cross-team progress.
Agile Management and Engineering Collaboration :
Implement and enforce best practices for Agile project management, including expert facilitation of sprint planning, meticulous backlog grooming and prioritization, and coordination across multiple interdependent engineering and QA teams.Work hands-on with engineering teams to define clear technical requirements, acceptance criteria, and technical debt strategies, ensuring robust solution architecture and quality.Collaborate with QA and testing teams to define comprehensive test strategies, manage quality gates, and drive automation, especially in an offshore delivery model.Facilitate technical decision-making and solution alignment across various product and platform teams, ensuring seamless integration of delivered components.Technology Stack and Stakeholder Management :
Leverage functional familiarity with key enterprise platforms, including ServiceNow, to integrate program delivery tools and optimize workflow processes.Demonstrate working knowledge of Cloud technologies (preferably Azure) and modern data integration practices, understanding the underlying infrastructure supporting the digital initiative.Utilize exceptional communication and stakeholder management skills to translate complex technical concepts and program metrics into clear, concise updates for C-level executives and business owners.Partner with both the mission-driven healthcare organization and Narwal's AI, Data, and Quality Engineering experts to blend innovative solutions with operational excellence.Required Skills & Qualifications :
Experience : Mandatory 8+ years of experience managing complex technology programs or large-scale product initiatives.Methodology : Proven track record in Agile project management, including sprint planning, backlog prioritization, and cross-team coordination in a global model.Business Acumen : Strong ability to translate technical execution into measurable business value, with clear status reporting and comprehensive risk management.Collaboration : Hands-on experience working directly with engineering and QA teams, specifically managing an offshore delivery model.Technology Familiarity : Familiarity with ServiceNow, Cloud technologies (preferably Azure), and enterprise data integration practices.Core Skills : Exceptional communication, influencing, and stakeholder management skills, comfortable engaging directly with executives and technical leaders.Education : Mandatory B. E / B. Tech / MCA.Preferred Skills :
Certifications : Professional certifications such as PMP, Certified ScrumMaster (CSM), or PMI-ACP.Domain Knowledge : Prior experience in the Healthcare or highly regulated digital initiative sector.Innovation : Experience leveraging or integrating AI / Automation accelerators to enhance program efficiency and solution capability.Tools : Proficiency with advanced collaboration and reporting tools (e.g., Jira, Confluence, Microsoft Project).(ref : hirist.tech)