Brand Intelligence & Listening Lead
Role Overview :
As the Brand Intelligence & Listening Lead for a Nutraceuticals, you will build and run our in-house digital listening and insight function. Your mission is to decode what the world is saying about Shri Kartikeya Pharma across platforms, competitors, customer campaigns and convert that into strategic brand action. This role blends digital analytics, brand sentiment tracking, influencer and platform mapping and proactive reputation management.
Key Responsibilities
1. Brand Listening & Insight Generation
- Use digital tools to monitor and mentions across all platforms
- Identify brand themes, consumer conversations, platform trends and tone shifts
- Benchmark Shri Kartikeya Pharma against competitors for share of voice, sentiment and brand narrative
- Track usage of the organization's trademark by customers and partners for accuracy and tone.
2. Community & Influencer Monitoring
Map key influencers, content creators and community conversations across Instagram, Facebook, LinkedIn, TikTok, YouTube, Reddit, X / Twitter, etc.Identify emerging influencers, viral content and tone patternsMonitor for misinformation, negative sentiment, or improper use of our brand in real time and coordinate timely response or escalation across relevant teams.Maintain influencer and platform performance dashboards with engagement, reach and virality scoring.3. Reporting & Risk Management
Generate weekly brand intelligence dashboards and monthly deep-dive reportsFlag potential risks (negative reviews, sentiment shifts, off-brand mentions) for Marketing, Regulatory and R&DProvide real-time alerts on trending opportunities or issues4. Cross-Functional Collaboration
Work closely with Marketing, PR, R&D and Regulatory teamsSupport content and thought leadership efforts through timely insightsWhat Success Looks Like
Timely, accurate brand insights delivered to leadershipClear early-warning alerts and response on brand risk or misinformationData-driven inputs into influencer programs and campaign planningStructured dashboarding and narrative storytelling from digital dataIdeal Profile
6+ years in digital brand strategy, consumer insights, or social media analyticsHands-on experience with digital listening toolsStrategic thinker with execution muscle , you know how to read signals and actStrong data visualization and narrative skillsFamiliarity with influencer ecosystems and digital tone mappingBonus : Passion for wellness, Ayurveda, supplements, or functional health