Community Engagement Specialist

You will be part of an exceptional team responsible for solving challenging technical problems, often ones not solved before, alongside with peers with remarkable technical expertise. The solutions you build will be high impact and rolled out to our large customer base across the world.

This role implies certain levels of autonomy; thus, we expect a candidate to be a self-motivated specialist, being able to take personal ownership of problems and drive them to solutions. At the same time, you’ll be playing a vital role in our engineering process, and you’ll be often invited for code and architectural reviews.

We work with AWS, Kubernetes, Helm, GitLab CI / CD, Terraform, PHP, Python, JavaScript, MySQL, and MongoDB. But rather then particular tool or product, your general concepts understanding and experience, as well as strong problem-solving skills, and ability to apply existing knowledge to new tools are important. If you are excited to work in a dynamic environment, we would love to hear from you!

Essential Responsibilities :

• Contact prospects via telephone and email to qualify leads in US and UK markets. The expected activity level for this position is 80 calls per day
• Generate marketing qualified leads that are processed as new opportunities and sent to the sales team
• Work closely with Prospects to uncover business needs, and understand pains
• Managing chat to drive prospect leads, answer technical product queries, and handle customer queries.
• Work closely with the sales team
• Follow-up Marketing campaigns, Webinars & Event leads
• Convey summarized key findings from phone conversations with the Field Marketing team to help refine marketing communications.
• Perform other duties as assigned.

Qualifications :

Benefits :