AVP

Job Title - (AVP) Associate Program Manager

Location : Mumbai and Pune

About the Role

We are seeking a dynamic and accomplished professional to lead the Project Management Office (PMO) for eClerx’s Financial Markets vertical. The role is responsible for driving strategic initiatives, technology transformation, and change management across key business functions.

The ideal candidate will bring strong PMO leadership experience, a structured approach to program governance, and a track record of delivering transformation in complex, fast-paced financial services environments.

Key Responsibilities

Program & Portfolio Management

• Lead the overall PMO function, ensuring governance, standardization, and visibility across all strategic initiatives.
• Drive the end-to-end delivery of key projects across operations, technology, and client solutions.
• Define and monitor program KPIs, risk management frameworks, and executive reporting dashboards.

Technology & Transformation

Change Management & Process Excellence

Leadership & Stakeholder Engagement

Desired Candidate Profile

Education & Experience

Key Skills

Strong analytical, presentation, and communication skills

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.

For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.