Executive Customer Relationship (ECR)

LifeCell is Hiring! Join India’s Leading Health & Biotech Innovator

Role : Executive – Customer Relationship (ECR)

Division : BioBank (Health Bank)

Location : Hyderabad - Jubilee Hills, Manikonda, Gachibowli, Kukatpally

About LifeCell

Founded in 2004, LifeCell International is India’s largest stem cell & tissue storage bank. We leverage the power of Cells, Genes & Tissue Sciences to deliver cutting-edge healthcare solutions—ranging from >

97% stem cell donor match rates to rapid prenatal & newborn genomics, advanced wound healing products, and cellular skin science innovations.

Join us in shaping the future of healthcare.

Key Responsibilities

1. Doctor & Hospital Relationship Management

Conduct monthly in-person meetings with assigned Gynaecologists to share updates and strengthen partnerships.

Collaborate with hospital staff to create awareness and help enroll expectant parents for stem cell banking.

2. Key Account Management

Build and manage partnerships with women & child care hospitals to drive business growth.

Educate expectant parents through counselling, short pitches, and distributing educational materials.

3. Marketing Event Execution

Plan & execute minimum 4 marketing events per month to boost brand visibility and client engagement.

4. Customer Delight & Sales

Collect client information, conduct cold calls, and deliver in-person presentations at home / office / hospital.

Achieve monthly sales targets and ensure timely collection kit delivery & coordination with paramedic teams.

Provide excellent post-sales service to ensure satisfaction, retention, and referrals.

5. Market Intelligence

Share insights on market trends, competition, and opportunities for strategic decision-making.

6. Performance Excellence

Adapt to business needs and take on additional responsibilities as assigned.

What We’re Looking For

Experience : 0–3 years

Education : B.Sc / M.Sc / Biotechnology / Pharma / MBA

Requirements : Two-wheeler + valid license

Availability : Weekends & late evenings (Week-off between Tue–Thu)

Skills : Strong communication, rapport-building, collaboration, adaptability, and goal orientation

Languages : English + local language proficiency

Learning & Growth

Build strong networks with healthcare experts

Strengthen communication & presentation skills

Host engaging marketing events

Master customer experience & sales excellence

What You Get

Compensation & Benefits

Competitive CTC + Attractive Monthly Incentives

Local Conveyance

Medical Insurance

Company Tablet

Salary Advance Loan

BYOD Allowance

Career Growth

Fast-track promotions

Professional training & development

Internal mobility opportunities

Chance to win National & International trips

Employee Recognition

Awards & recognition programs

Appreciation & engagement events

Referral incentives

Work Culture

Vibrant, collaborative environment

Team-building activities

Open-door leadership culture

Apply now! swetha.s@lifecell.in

www.lifecell.in