Roadcast - Server Support Engineer - Windows / Linux Server

Role Overview :

We are looking for a skilled and proactive Server Support Engineer to manage, maintain, and troubleshoot server infrastructure and enterprise systems.

The ideal candidate should possess strong technical expertise in Windows and / or Linux server environments, virtualization, networking, and hardware maintenance, and should be capable of ensuring optimal server performance, uptime, and Responsibilities :

• Install, configure, and maintain physical and virtual servers (Windows / Linux).
• Monitor server performance, system logs, and resolve server-related issues to maintain uptime and reliability.
• Perform regular system backups, patching, updates, and recovery planning.
• Troubleshoot hardware failures, disk / storage issues, RAID configurations, and OS-level problems.
• Manage user access, permissions, Active Directory, and domain services.
• Configure and manage server roles and features (DNS, DHCP, IIS, FTP, SMTP, etc.
• Support virtualization platforms such as VMware ESXi, Hyper-V, or KVM.
• Collaborate with network, security, and database teams to ensure full-stack server health.
• Ensure compliance with data security standards, server hardening, and audit requirements.
• Maintain documentation on configurations, standard procedures, and troubleshooting steps.
• Participate in on-call rotation and handle after-hours server support when Skills Required : Systems :
• Windows Server (2012 / 2016 / 2019 / 2022)
• Linux (Ubuntu, CentOS, RedHat, & Infrastructure Tools :
• Active Directory, Group Policy, DNS, DHCP
• IIS (Internet Information Services)
• File and Print Services
• Terminal Services / Remote Desktop & Cloud :
• VMware vSphere / ESXi
• Microsoft Hyper-V
• Basic exposure to AWS EC2 or Azure Virtual Machines & Management Tools :
• Nagios, Zabbix, SolarWinds, PRTG, or similar monitoring tools
• PowerShell scripting and shell scripting for automation
• Remote administration tools (RDP, SSH, IPMI, iLO, & Storage :
• TCP / IP, routing, VLAN, subnets
• SAN, NAS, RAID configuration
• Network troubleshooting using tools like & Compliance :
• Patch management tools (WSUS, SCCM)
• Antivirus / Endpoint protection solutions (Symantec, McAfee, Defender ATP)
• Log analysis and vulnerability :
• Bachelors degree in Computer Science, Information Technology, or a related field.
• Relevant certifications preferred (e.g., Microsoft MCSA / MCSE, CompTIA Server+, VMware Certified Professional, RHCSA / RHCE).
• 26 years of hands-on experience in server support and IT infrastructure management.
• Strong problem-solving, analytical, and documentation skills.
• Excellent communication skills and ability to work in a team-oriented Soft Skills :
• Quick learner with a proactive attitude
• Ability to work under pressure and prioritize effectively
• Strong customer service orientation

ref : hirist.tech)