Our is Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence : 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA).
Job Title :
Storage Administartor L3
- Location : Mumbai
- Experience : 8+Year to 12Year(relevant in Storage Administartor L3 for 8years)
- .Virtual Interview
- Work Mode : WFO(6DAY) ( Weekend Support : Mandatory to work on every 3rd Saturday of every month)
- Interview Mode : Virtual (L1 Only – No Further Rounds)
- Hiring Mode : Contract to Hire
Notice period-Immediate Joiner
.Onboard will be December monthJob Title : Storage Administartor L2
Mandatory :
Experience : 8+ years
Storage Administartor L2
HPE 3PAR / Primera, Hitachi, Dell ISILON and Brocade switches. Candidates should possess strong knowledge and experience on replication concepts, DR activities, performance troubleshooting and regular BAU activities.
VNX and EMM Storage.
Candidate experience should be 8+ relevant on storage
Job Description
Storage Administrator L2
As a L2 resource of the Run team, he / she will :
Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and IncidentsPlan, prepare and execute Change technical tasks in the ITSM queuesRespond to and resolve alerts from the monitoring management systemManage, maintain and operate data storage solution of SAN, NAS, FC Fabrics and Inter-site links.Manage, maintain and operate data storage replication between Data CentersProvision and allocate storage to server assets and reclaim of storage for decommissioned volumesPerform zoning, mapping and masking of LUNs from arrays to server assetsPlan, prepare and coordinate with vendors for campaign upgrades for SAN, NAS and FabricsPerform storage performance analysis and troubleshoot storage-related performance / capacity issues with other teams (Platform, Database, etc)Perform basic to intermediate root cause analysis in Incident and Problem tasksIdentify, assess and remediate vulnerabilities reported by security sources (scan report, pen test, audit finding, etc)Plan, prepare, execute and support Data Center maintenance activitiesPlan, prepare, execute and support Disaster Recovery / Business Continuity exercisesCoordinate and deliver with internal clients / partners and external vendors for hardware break / fix cases, software cases, etcRespond to and own L1 / L2 escalationsEngage in taskforce resolution squad in priority incident management / crisis management casesDocument, review, maintain and share technical information and write-up (primarily, SOP) as part of Knowledge ManagementExtract and prepare data needed for reporting and dashboard (capacity planning, health checks, IT controls, compliance, audit, etc)Engage in Service Improvement review and actions planTechnical Expertise
Must Have
SAN – HPE XP7 / XP8 / Hitachi (VSP 5000), Primera / 3PAR / ISLONBrocade SAN FabricCISCO SAN SwitchesStorage Replication technologiesStorage failover / failback in Disaster Recovery operationsBasic working knowledge of Windows and Red Hat Operating Systems and storage-related software & configuration parametersGood To Have :
NAS – Dell PowerScale (formerly ISILON)Basic working knowledge of High-Availability solution – Microsoft Cluster Service and Veritas InfoScaleScripting / automation experienceWork with tools such as CyberArk (privileged access management), OMI suite (events / alerts management)Shift / Oncall & Weekend Support
Flexible to work on shifts / weekends / Oncall support as followed.
Shift Timings in IST :
Early Morning Shift – 4 : 30AM to 1 : 30PMMorning Shift – 6 : 30AM to 3 : 30PMAfternoon Shift – 11 : 30AM to 8 : 30PMEvening Shift – 2 : 30PM to 11 : 30PMAfternoon Shift 1 – 12 : 30PM to 9 : 30PMEvening Shift 1 – 3 : 30PM to 00 : 30AMDaylight saving ends period – end Oct to end Mar every yearSaturday Shift – 11 : 30AM to 8 : 30PMShift potentially added to cover Saturday planned activities. Staff will perform the standard work hours per week (Monday – Saturday). Shift arrangement and hours to be finalized.Oncall Support : To provide Oncall support services on rotational basis
11 : 30PM to 4 : 30AM on weekdays after end of the Evening Shift work (Apr to Oct)00 : 30AM to 4 : 30AM on weekdays after end of the Evening Shift 1 work (Nov to Mar)Both Saturday and Sunday from Saturday 00 : 00AM to Monday 4 : 30AMWeekend Support : Mandatory to work on every 3rd Saturday of every month
Public Holiday Support : Paris (Client) Holidays will be followed as public holidays
Process & Tools
ITSM tool – Service Now as Ticketing tool for INC / SR / Change / Problem ticketsBasic knowledge on ITIL Process & PracticesEducational Qualifications
Bachelor’s degree or Master’s degree in Information Technology or pertinent programsKey Competencies :
Minimum 6 years of relevant hands-on work experiencesSolution-focused with excellent problem solving and analytical skillsAbility to work in a flexible and constantly changing environmentEffective teamwork and collaborationGood oral and written communication skills in Englishif you are interested share your resume to haritha.k@people-prime.com
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