ServiceNow ITAMDeveloper

Role : ServiceNow ITAM Developer / ServiceNow ITSM Developer / Lead

Experience : 6 to 10 Years

Locations : PAN India

Must-Have

Minimum 5 years in ServiceNow Development

Must have hands-on experience on ServiceNow Integration

Good experience on ServiceNow CMDB, SecOps, AIOPS, Change Management, Event Management, Now Assist, Catalog Management

Should know ServiceNow Core concepts, client and server-side concepts

ServiceNow CAD or CSA certified.

Excellent communication Skills

Must have Knowledge in ServiceNow ITIL module.

Must know ServiceNow platform fundamentals like instance cloning, upgrade, transactions, plugins etc.

Incident, Problem, Change, and Knowledge Management : Demonstrated expertise in handling incidents, problem, change, and knowledge management processes within the ServiceNow framework.

Service Level Agreements (SLA) : In-depth understanding of SLA concepts, types, and the ability to configure them effectively.

Import Sets and Transform Map Scripts : Proficiency in utilizing import sets and transform map scripts for efficient data import and transformation.

Client Scripts, UI Policy, UI Actions, and Data Policy : Well-versed in the implementation of client scripts, UI policies, UI actions, and data policies to enhance user interface functionality.

Good-to-Have :

Server-side Scripts : Experience with server-side scripts such as business rules and script include optimizing system performance and functionality.

Service Catalogs, Workflows, and Flow Designer : Proven ability to design and implement service catalogs, workflows, and utilize the flow designer for process automation.

Creation of reports and Dashboards.

Rest and Soap Integration : Extensive knowledge of Rest and Soap integrations to connect ServiceNow with external systems seamlesslyExcellent communication Skills (both verbal & written)

Must have Knowledge in ServiceNow ITIL module.