Cloud Operations Engineer

About ETS

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities : PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

Position Summary

The Operations Engineer provides a wide variety of systems administration and Engineering support functions. Operation tasks are conducted primarily in AWS public cloud, with some work in traditional data centers. You will be part of a back-end systems support team for our growing portfolio of cloud-based software applications. You will use infrastructure monitoring tools and respond to alerts to continuously improve the stability of our systems. Emphasis will be placed on operational duties, tasks will include automating and maintaining cloud services, supporting application development teams on the cloud, performing security and performance-related compliance and monitoring tasks, and conducting research and POCs to bring enhancements to the

environments.

The role will support troubleshooting incidents and change requests as part of the Cloud Network Operations Center. There will also be tasks associated with onboarding and supporting application teams to the enterprise DevOps CI / CD infrastructure tool sets. The role will contribute to documenting runbooks, guidelines, and best practices. Participate in the support rotation schedule with off-hours support.

Primary Responsibilities

• Deploy and support automated AWS cloud-based tools and environments in support of application

teams.

and remediation to maintain uptime and expected service levels. This includes cloud infrastructure,

applications, middleware, and other 3rd party software.

hat Linux, JBoss, Apache, Tomcat, Windows Server, IIS, etc.

management.

management and system performance management.

towards resolution.

balancers, gateways, firewalls, subnets, security groups, and storage options.

example CloudFormation, Terraform, Unix Shell, Python, PowerShell, Ansible, etc.

guidelines.

guidelines, and best practices.

automation options, POCs, etc.

function.

Preferred

ETS is mission driven and action oriented

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.

Skills Required

Powershell, Bash, Jenkins, Git, Terraform, Docker, Ansible, ECS, AWS CloudFormation, Splunk, Microsoft Bi, Python, Kubernetes, Aws