JOB DESCRIPTION
Key Job Responsibilities :
- Demonstrate a thorough understanding of the Accounts Receivables process .
- Proactively follow up with customers via email and phone to ensure the timely collection of payments for your assigned portfolio.
- Maintain detailed records of post-correspondence updates on accounts receivable, ensuring that aging is current, credits and collections are applied, uncollectible amounts are accounted for, and any discrepancies are resolved.
- Collaborate with key stakeholders, including Billing, Finance, Sales, Legal, Tax, Customer Service, CSC, and EDI teams , to resolve customer disputes and queries, while establishing and nurturing strong client relationships both internally and externally.
- Monitor high-risk accounts closely and escalate challenges to management in a timely manner.
- Continuously seek opportunities to enhance the customer experience .
- Assist in identifying areas for process improvement within the accounts receivable function and help streamline operations.
- Consistently meet monthly productivity goals .
- Reconcile complex accounts with a high level of attention to detail.
Basic Qualifications :
Degree or PG in Finance / Accounting / Business Studies or other related areas.3 to 4 years of experience in Accounts Receivables or other customer-facing department experience.ERP systems (e.g., SAP, Oracle), Proficient in Microsoft Excel and Word - Must.Strong communication skills, both written and verbal.Good interpersonal skills and team player.Ability to take initiatives, meet tight deadlines, and prioritize workload.Experience in working within a multinational organization and worked in Europe or US customer base is a plus.Work Environment :
Global Collaboration : This role will involve close coordination with regional teams across the globe.Flexible work arrangements - 3 days a week work from Office.LOCATION
IND, GBS Office Bengaluru
FULL TIME / PART TIME
Full time
Current LS&Co Employees, apply via your Workday account.
Locations - IND, GBS Office Bengaluru, India