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Salesforce BA
Salesforce BAConfidential • India
Salesforce BA

Salesforce BA

Confidential • India
18 days ago
Job description

Role : Salesforce Business Analyst

Experience : 3.5 to 4.5years

Type : Permanent

Location : Noida(Sector 142)

Mode : Work from office

Notice : Immediate

RESPONSIBILITIES

  • Work with clients and end users to gather, understand, and define business requirements
  • Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
  • Work collaboratively with team members to design a solution that will meet a clients business requirement and fulfill user stories
  • Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
  • Collaborate with developers to test and verify that solutions will meet the business requirements
  • Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable
  • Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

REQUIREMENTS

  • 5+ years of experience in IT, preferably Salesforce CRM.
  • Strong experience in Salesforce(sales,services,Health cloud), with hands-on implementation experience of at least 1-2 projects.
  • Experience using Salesforce or similar CRM Products to develop client or business solutions
  • Hands on experience configuring Salesforce or similar CRM Product, including workflows
  • Good to have any Salesforce certification.
  • Hands-on Experience in automation such as Workflow, Process builder, and Flows(In- depth (Knowledge is mandatory)
  • Experience in Sales Cloud, Service Cloud, Marketing Cloud
  • Experience in user acceptance testing, and end-user training.
  • Coding skills are a bonus but not mandatory.
  • Must have experience in handling multiple projects and delivering them on time.
  • Excellent communication skills and ability to communicate at all levels of the organization
  • Skills Required

    Service Cloud, User Acceptance Testing, Flows, Sales Cloud, Salesforce Crm

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