Service Now Technical

Job title : ServiceNow Technical

Location : Pan India Wipro (Hybrid)

Job type : Long term contract to hire (C2H)

Client : Wipro

Job Summary :

We are seeking a highly skilled and experienced ServiceNow technical lead to oversee the

development, customization, and integration of ServiceNow applications. The ideal

candidate will have a strong technical background, excellent problem-solving skills, and the

ability to lead a team of developers.

Key Responsibilities :

Platform Management : Oversee the administration and maintenance of the ServiceNow

platform, ensuring optimal performance and reliability.

Custom Application Development : Lead the design, development, and deployment of

custom applications on the ServiceNow platform.

Integration : Manage and implement integrations between ServiceNow and other enterprise

systems using APIs, web services, and other integration tools.

Technical Leadership : Provide technical guidance and mentorship to a team of developers,

ensuring best practices and high-quality code.

Project Management : Coordinate with project managers to ensure timely delivery of

projects, meeting all requirements and specifications.

Stakeholder Collaboration : Work closely with business stakeholders to understand their

needs and translate them into technical solutions.

Continuous Improvement : Identify opportunities for process improvements and implement

solutions to enhance the efficiency and effectiveness of the ServiceNow platform.

Qualifications :

Education : Bachelor’s degree in Computer Science, Information Technology, or a related

field.

Experience : Minimum of 7 years of experience in ServiceNow development

Technical Skills :

Proficiency in JavaScript, HTML, CSS, and other web technologies.

Strong understanding of ServiceNow modules, including ITSM, CSM and HRSD

Experience with ServiceNow integration using REST / SOAP APIs.

Knowledge of database concepts and SQL.

Certifications : ServiceNow Certified System Administrator, ServiceNow Certified

Application Developer, or other relevant certifications.

Soft Skills : Excellent communication, leadership, and problem-solving skills.

Preferred Qualifications :

Experience with Agile / Scrum methodologies.

Familiarity with ITIL processes and best practices.

Previous experience in Technical Lead