Deputy General Manager-commercial operation

About the Company-Kempegowda International Airport, Bengaluru (KIAB / BLR Airport), named after founder of the City – Hiriya Kempegowda – has the unique distinction of being the first Greenfield Airport in India, established on a Public-Private Partnership (PPP) model. This heralded a revolution in Indian aviation, as more airports in the Country were privatised, thereafter.

Job Purpose

This strategic leadership role is crucial in shaping and delivering a future-ready commercial agenda that accelerates revenue across Retail and F&B at the airport. By harnessing market intelligence and anticipating trends, the position drives transformative initiatives and forges high-impact partnerships with premium brands, all aligned with BIAL’s business vision. The role is key to unlocking new revenue streams, embedding risk management, and empowering partners with insights for sustained growth, ensuring the airport’s continued commercial leadership and long-term success.

Principal Accountabilities

1.Strategy & Planning

• This pivotal role stands as the strategic architect of the airport’s commercial narrative, designing a future-ready agenda that propels revenue growth across Retail and F&B. As a visionary leader, the position harmonises market analytics with the airport’s inherent strengths, crafting a compelling commercial story that aligns with BIAL’s long-term vision and competitive aspirations.

2.Data-Driven Decision Making

3.Culture of Innovation

4.Ecosystem Partnerships

5.Operational Excellence

6.Culinary Standards(F&B)

7.Partner Engagement

8.Team Development

9.Customer Experience

Qualifications and Skills