Guest Relations Executive

Job Description : Guest Relation Executive (Restaurant)

Position : Guest Relation Executive (GRE)

Industry : Hospitality / Restaurant

Location : Near to Rajpath Club Ahmedabad

Experience : 1–3 Years (or as required)

About the Role

We are looking for a well-spoken and customer-friendly Guest Relation Executive to manage front-of-house operations and ensure an excellent guest experience. The ideal candidate should have strong communication skills, a pleasing personality, and the ability to handle guest queries with professionalism.

Key Responsibilities

• Welcome and greet guests warmly as they arrive.
• Manage table reservations and seating arrangements.
• Guide guests to their tables and ensure comfort.
• Handle guest inquiries, feedback, and complaints professionally.
• Coordinate with service staff and kitchen team for smooth operations.
• Maintain a clean and presentable reception / host desk area.
• Upsell menu items, specials, and promotions when required.
• Build positive relationships with regular guests and ensure repeat business.
• Maintain guest records, reservation logs, and daily reports.

Requirements

Preferred Skills

Skills Required

Basic computer knowledge for reservation software