Chief Compliance Officer

Jupiter is seeking a high-calibre Head of Compliance (Senior Director, Compliance) to lead and own the end-to-end compliance function across all its regulated businesses including Banking, NBFC, Credit Cards, PPI, Insurance and allied financial products. This role is accountable for building, scaling and institutionalising a robust compliance framework that spans policy formulation, regulatory interpretation, execution, monitoring, reporting and continuous improvement. The role operates as a strategic partner to the leadership team while maintaining strong operational rigor and regulatory discipline. The incumbent will ensure that Jupiter not only meets regulatory requirements but establishes a benchmark for governance, transparency and compliance maturity in the fintech ecosystem.

Key Objectives of the Role

To create an integrated compliance architecture across all regulated entities and business lines. To ensure end-to-end ownership of compliance from policy creation to execution to tracking and reporting. To proactively manage regulatory risk and maintain strong working relationships with regulators and partner institutions. To embed a culture of compliance, accountability and governance across all teams and product verticals.

Core Responsibilities

1.Compliance Strategy and Governance

Define and execute the compliance vision and strategy aligned with Jupiter’s long-term business goals and regulatory environment. Establish a comprehensive compliance governance framework that integrates banking partner compliance, NBFC regulations, RBI guidelines, IRDAI norms and other applicable statutory requirements. Ensure compliance risk is proactively identified and managed at an enterprise level.

2.Policy Development and Regulatory Interpretation

Own the creation, review and periodic updation of all compliance policies, SOPs, manuals and regulatory frameworks across business verticals. Interpret regulatory circulars, guidelines and notifications and translate them into actionable business and operational practices. Ensure clarity, accuracy and consistency in compliance documentation across the organisation.

3.Execution and Operational Compliance

Ensure effective implementation of all compliance policies across product, operations, technology, risk and customer experience functions. Embed compliance checkpoints into product design, customer journeys, operational workflows and partner integrations. Ensure all business units comply with internal policies and external regulatory requirements at all times.

4.Monitoring, Audit and Tracking

Establish and lead a robust compliance monitoring system including internal audits, surveillance mechanisms and regulatory reporting. Track compliance KPIs, risk indicators and audit observations. Ensure closure of audit findings from regulators, partner banks and internal audit teams within defined timelines.

5.Regulatory Engagement and Stakeholder Management

Serve as the primary point of contact for regulators, partner banks, trustees and external auditors on all compliance-related matters. Manage regulatory inspections, compliance reviews and thematic audits. Build and maintain strong relationships with regulatory bodies through transparent and proactive engagement.

6.Risk Management and Issue Resolution

Identify potential compliance risks, regulatory gaps and control weaknesses. Lead resolution of compliance breaches, regulatory findings and audit deviations with structured root cause analysis and corrective action plans. Escalate critical risks to senior leadership and board-level committees as required.

7.Compliance Culture and Capability Building

Drive a strong compliance-first culture across the organisation through structured training, awareness programmes and leadership engagement. Build a high-performing compliance team with clear ownership, accountability and domain expertise across multiple regulatory landscapes.

8.Reporting and Governance Forums

Present compliance reports, risk assessments and regulatory updates to executive management, Board, Risk Committee and Audit Committee. Enable data-driven compliance decision-making through structured MIS and dashboards.

Qualifications and Experience

• Minimum 12 to 15 years of experience in compliance leadership roles within Banking, NBFC, fintech, insurance or regulated financial services.
• Proven experience in handling multi-regulatory environments, including RBI, IRDAI and other financial regulatory bodies.
• Strong understanding of compliance frameworks, risk management systems and regulatory governance models.
• Prior experience working with rapidly scaling fintechs or digital banking platforms will be highly advantageous.

Core Competencies

Success Indicators