Job Summary :
As a Performance Management Specialist, you will be responsible for the design, implementation, and management of performance measurement frameworks using Spider Impact Product. This includes developing KPI scorecards, dashboards, and business planning initiatives that align with strategic objectives. You will collaborate with cross functional teams to define roles and responsibilities, integrate data from various source systems, and ensure the accuracy and reliability of performance data. The role requires strong analytical skills, hands-on experience with Spider Impact, and the ability to translate business goals into measurable following are the key responsibilities to be performed daily in this Role :
1. Platform Administration : Maintain the Spider Impact platform, including user access, permissions, security roles, and system settings.
2. Scorecard & Dashboard Management : Design, configure, and update scorecards, KPIs, dashboards, charts, and strategic themes aligned with organizational goals.
3. Data Integration : Collaborate with IT and business teams to integrate data from Excel, SQL, APIs, and other sources; manage historical data uploads and import templates.
4. Business Planning & Strategy Support : Lead business planning initiatives and support strategy refresh cycles by developing up to 25 new scorecards annually.
5. Automation & Alerts : Set up alerts, workflows, and notifications to support timely business interventions.
6. Change Management : Prepare and submit change requests to Spider Impact's authorized partner for system enhancements and modifications.
7. Performance Review Facilitation : Prepare presentation-ready dashboards and reports for monthly, quarterly, and annual performance reviews.
8. User Support : Act as the first point of contact for user support and troubleshooting.
9. System Optimization : Monitor system adoption, recommend enhancements, and align usage with strategic priorities and best practices.
10. Continuous Improvement : Stay current with Spider Impact upgrades and features to ensure optimal system utilization.
TECHNICAL COMPETENCIES :
A candidate requires a wide range of technical competencies to effectively analyze data, build data models, Design Appealing Dashboards, and derive valuable insights.
Here are some of the key technical competencies that are essential for a KPI Management Analyst :
ref : iimjobs.com)
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