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Service Delivery Lead
Allianz ServicesPrayagraj(Allahabad), IN20 days ago
Job descriptionOverall experience of 15+ years Sound knowledge of the Industry KYC / CDD / Compliance / Anti Money Laundering rules. Industry-related certification (e.g., CAMS, CRCMP or ICA Diploma) will be an added advantage. Being aware of regulatory requirements / changes and current events i.e. across US, UK, EU jurisdictions, that may have an impact on existing and potential client relationships Strong ability to communicate effectively across all levels of the organization including front office individuals and senior stakeholders, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements, ability to collaborate, lead and execute across multiple initiatives leveraging cross-functional teams Ability to make decisions under time pressure and in crisis situations An attitude towards providing best in class services to the customers Project Management Risk Management and Internal Control Risk Systems Keen to contribute to the development of compliance service offerings Compliance Management Systems Preferrable : Experience in a similar function within a global organization or a “big four” audit company Preferrable : other languages (German, French) Preferrable : expertise in other compliance areas Lead a team responsible for handling alerts related To Sanctions and PEP (Level 1, 2) using various screening tools (e.g., GSSS & Actimize). Lead, coach and further develop a team of seasoned professionals. Maintaining up-to-date knowledge and expertise in the Sanctions and AML regulatory environment, especially for the jurisdiction of the OEs being serviced. Actively monitor and assess global Financial Crimes and AML developments and emerging risks. Analyze impact of regulatory changes, develop and oversee action plans to achieve compliance across impacted business lines / functions. Drive standardization, harmonization, and simplification along with active adoption of technology, data, AI, GenAI. Drive Group transformation programs by coordinating end to end delivery, stakeholder management and creation of Standard Operating Procedures (SOP). Propose and implement control effectiveness and efficiency improvements, while maintaining compliance with regulatory requirements and thus, keeping Compliance risks under control. Ensure all SLA commitments (quality, productivity, turnaround time, etc) are achieved and continually drive value creation & innovation Interact within wider Anti Financial Crime (AFC) and other Business Units for the implementation of policies and procedures; execute oversight function to monitor; audit and compliance testing reviews and provide training support to employees on AFC related topics. Actively support pillar and org projects and initiatives. Ensure transparency and work with the leadership team to address client escalations proactively, issues management, etc. Provide expert advice on AML & Sanctions Compliance laws, regulations & policies to Business and Support teams.
Service Delivery Lead - Compliance Support Services
Roles and Responsibilities
- Being a senior role within the Compliance Support Services team at Allianz Services Private Limited, you are required to liaise / co-ordinate with Allianz Group Compliance on various topics including Anti Money Laundering (AML), Sanctions, etc on a regular basis and support solutioning of regulatory requirements.
- Active participation with the Group Compliance & Operating Entity (OE) Compliance as a Subject Matter Expert (SME) in drafting, evaluating, enhancing, and implementing best-in-class AML & Sanctions Compliance policies / practices / operating manuals to adopt the changing requirements. Proactive identification of Compliance related risks, process related risks and demonstrating clear ownership, leadership and seamless remediation execution.
- Act as the primary contact point for Allianz Group Compliance, OE Compliance stakeholders, Allianz Technology and the CLPR Global Service Line stakeholders. Develop and maintain transparent, authentic, positive and productive working relationships with senior leadership in Anti Financial Crimes and AM
Education : Graduate / Postgraduate (Law, Commerce, Business Administration, etc).
Experience :
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Service Delivery Lead • Prayagraj(Allahabad), IN
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