This job offer is not available in your country.

Cluster Manager

ConfidentialMumbai

28 days ago

Job description

Key Responsibilities

Driving Sales and Customer Service

Driving and ensuring to meet or exceed the sales plan of the respective territory monthly / quarterly and annually
Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store
Drive culture of high sales performance expectations, i.e. SALES Leadership
Motivates and inspires field team to drive for results.
Review financial performance at regional level to identify improvement opportunities.
Serve as critical strategy planning link between Corporate and the field organization.
Translate corporate goals including financial returns, sales growth and market share, into
business plans.
Assess field capability and establish performance priorities at group level

Manpower Planning & People Development

Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store

Direct responsibility for professional development of Lenskart Associates

Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication.

Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives

Responsible for establishing a culture that embraces diversity and maximizes the learnings from diverse team.

Overall responsibility for associate development

Managing P&L of the Assigned Stores

Managing the top and bottom line effectively of the assigned territory and stores

Responsible for reducing shrinkage

Managing the productivity of the staff

Using cost effective methods to ensure productivity of the respective territory

Managing and Maintaining High Standards of Retail Operations

Audit stores

Coaching the Store staffs

Motivate staff through sales discussions'

Skills Required

Retail Sales

Create a job alert for this search

Cluster Manager • Mumbai