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Client Services Representative

ConfidentialNavi Mumbai, Mumbai, Mumbai City

3 days ago

Job description

Interactive Brokers is seeking MBA / Graduate freshers with a finance background and a professional demeanor suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

Respond to retail and professional clients inquiries via inbound calls, email and online chat
Obtain a thorough knowledge of products offered by IB on various global exchanges
Assist clients with opening and funding accounts
Show clients how to use different features of the Trader Workstation
Explain margin requirements to clients
Investigate trade issues and order executions
Knowledge of securities regulations impact on customers

Qualifications :

Education : University degree (Post Graduation / Bachelors) required

Excellent verbal and written communication skills in English.

Good quantitative / analytical skills

High level of MS Excel skills required

An Enthusiastic / Energetic personality with a positive attitude towards learning more about global financial markets.

Company Benefits & Perks :

Competitive salary package.

Performance based annual bonus (cash and stocks).

Group Medical & Life Insurance.

Modern offices with free amenities & fully stocked cafeterias.

Monthly food card & company paid snacks.

Hardship / shift allowance with company provided pickup & drop facility

Attractive employee referral bonus.

Frequent company sponsored team building events and outings.

Skills Required

Ms Excel, Client Support, Finance, Trade Investigation

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Client Service Representative • Navi Mumbai, Mumbai, Mumbai City